According to a recent survey by Lyra Research, the digital imaging authority, and Recharger Magazine, office printer users know very little about their enterprise's actual ink jet and toner cartridge costs. When asked to compare colour-printing costs to black-and-white printing costs, only 7 percent accurately identified colour printing consumables as costing four times as much. These findings are taken from Lyra's new report, The Color of Opportunity: The Lyra U.S. Office Color Printing Survey.
A surprising 15 percent of respondents said that ink jet and toner color printing costs the same as black-and-white printing, and 39 percent said they think it costs twice as much
"A surprising 15 percent of respondents said that ink jet and toner color printing costs the same as black-and-white printing, and 39 percent said they think it costs twice as much," observed Jim Forrest, senior analyst with Lyra's Hard Copy Supplies Journal. "Unfortunately, this general unawareness of supplies pricing sets the stage for a sticker-shock experience when it's time to order printer cartridges or reconcile department expenses. This also represents an opportunity however for aftermarket ink jet and toner cartridge vendors to educate business users about the costs of color printing while promoting their products as lower-cost alternatives."
About the Report
This report delivers the results of Lyra's latest survey of business users, focused on color printers in the office. Lyra conducted its 2007 U.S. Business Color Printing Survey using a self-selected Web-based instrument. Survey respondents were required to be knowledgeable about the use and maintenance of color printers at their businesses. Respondents were asked about the type of color printer they use. One of the big surprises of this survey was the large number of ink jet users in the office. Respondents answered questions about which applications they use with color printers, their attitudes about non-OEM ink and toner cartridges, and the impact of in-house color on outsourced printing.
This new report gives ink and toner cartridge manufacturers and remanufacturers the inside scoop on their business customers. It shows vendors which factors are important to business users of color printers and highlights business users' attitudes toward OEM and aftermarket ink and toner.
Table of Contents
2. Survey Methodology, Sample Size, and Goals
3. Key Findings
4. Ink Jet: Not Just for Consumers
5. Use of Aftermarket Ink and Toner
6. Using Color Printers
7. What's Important?
8. Does Paper Matter?
9. Who Buys Color Printers and Supplies?
This research was sponsored by MKG Imaging Solutions and Ninestar .
The 32-page report is available for purchase and immediate download at Tiny URL.
Lyra Research: The Digital Imaging Authority
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