The leading photographic retailer’s new Jessops Extra Order@Store service features an unrivalled range of products, including many specialist and professional lines that are hard to find elsewhere.
Many items are held in stock at the Jessops Extra warehouse, and customers can choose either to have their order delivered back to the store for collection within 48 hours, or can opt for next day home or workplace delivery from only £3.95.
A further range of items are available through the service by special order. Jessops aims to deliver these orders as soon as possible, and usually within 28 days.
The Jessops Extra Order@Store service is backed up by a new communications system which sends emails and SMS messages to customers, updating them on the progress of their order.
Brian Linnington, Marketing Director explains: “We know how frustrating it can be for enthusiast and professional photographers when trying to source specialist products and accessories."
“Jessops Extra meets that need by vastly increasing the range we can offer through our stores, as well as providing an ideal solution for the rare occasions when a particular item might be out of stock at a particular store."
“Customers can choose a fast delivery service that is convenient to them – whether they prefer to collect items from their favourite Jessops store, or have them delivered to their home or workplace."
“Customers will receive email or SMS messages when their order has been despatched or when it’s ready for collection – and the same technology is used to provide regular updates on special orders."
“The new service follows the recent introduction of our Collect@Store service for online orders, and is the latest demonstration of our commitment to offering the highest standards of care and support to all our customers, and an extensive product range available for enthusiasts and professionals.”
In addition to specialist hardware and accessories, the new service will also offer a wider choice of selected general consumer lines including, for example, different coloured editions of the most popular digital compact cameras.