Login or Join Now

Upload your photos, chat, win prizes and much more

Username:
Password:
Remember Me

Can't Access your Account?

New to ePHOTOzine? Join ePHOTOzine for free!

K-5 sensor stains

News > K-5 sensor stains

Join Now

Join ePHOTOzine, the friendliest photography community.

Upload photos, chat with photographers, win prizes and much more for free!

Scheduled Downtime: 19th June 2013 @ 11pm BST. Read More
Category: Digital SLRs

Pentax apologise to Pentax Users - Pentax apologise for sensor stains appearing on some K-5 DSLRs.

Posted:
Print Article Add Comment Add CommentJargon Buster: Off Jargon Buster: Off
K-5Pentax have apologised for a batch of K-5 DSLRs that were shipped out with a stained image sensor. Cameras with this problem have produced images with spots that look similar to water drops when recorded under certain conditions.

The Pentax Imaging website says: "We deeply regret that the first shipment of our Pentax K-5 digital SLR camera included some products with a stained image sensor — a problem which we believe was caused during manufacturing — causing them to occasionally produce images with spots which look something like water drops, and which users cannot remove with ordinary cleaning methods.

We sincerely apologise for any trouble and inconvenience this problem may have caused. We also promise to do all we can to achieve the highest level of quality control in the future, and eliminate any worries our customers might have about our products. We sincerely appreciate your kind understanding and cooperation regarding this issue."

They also thanked Pentax customers for their patronage of Pentax products.

All K-5 owners who find their product has this problem will get their camera repaired for free at a Pentax service centre. Please contact the retailer you bought your camera from for more information.


Explore More

Pentax K-50 DSLR Launched

Pentax Launch K-50 DSLR

Pentax has launched the K-50, a water resistant, user friend...

Pentax K-500 DSLR Launched

Pentax Launch K-500 DSLR

Pentax has launched a new easy to use DSLR camera called the...

Image Sensors Damaged By Concert Lasers

Image Sensors Vulnerable To Concert Lasers

Several videos have emerged, showing concert lasers damaging...

Join ePHOTOzine and remove these ads.

Comments

There are no comments here! Be the first!
- Original Poster Comments
- Your Posts

Add a Comment

You must be a member to leave a comment

Username:
Password:
Remember me:
Un-tick this box if you want to login each time you visit.