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Alpha 65 - Photo's coming out with a Blue tint - Any advice?

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    Taff  1059 forum posts Scotland
    1 Jan 2013 - 12:12 PM

    Hi Folks,

    Could use some advice Smile

    I sold an Alpha 65 on Ebay a couple of weeks back. The buyer's just come back to me saying the item is faulty as "All the photo's taken have a blue tint". That's all he's told me, doesn't say if the camera is on Auto or manual, indoors or outdoors - that's it!

    I'm no expert, but my guess is that the white balance has been set incorrectly - could there be any other causes that you're aware of?

    Thanks for any advice you can offer Smile


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    GarethRobinson e2 Member 8997 forum postsGarethRobinson vcard United Kingdom2 Constructive Critique Points
    1 Jan 2013 - 12:27 PM

    Is the person seeing this tint on his/ her pc/mac if so they might need to calibrate the screen, and also check the white balance. Then go from there.

    Link the owner to this thread as it may help.

    Last Modified By GarethRobinson at 1 Jan 2013 - 12:29 PM
    andart  12480 forum posts United Kingdom
    1 Jan 2013 - 12:37 PM

    get them to email you a pic, see how it looks on your screen and have a look at the exif data to see the camera settings - they might just be tring it on to get a refund

    Fogey  169 forum posts United Kingdom13 Constructive Critique Points
    1 Jan 2013 - 1:13 PM

    It's a white balance issue.

    I get that sometimes when taking a shot through a window.

    I set the WB to auto and correct in PP if necessary.

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