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I bought my 5Dmk2 in 2011 and until now it has performed flawlessly. Yesterday it just refused to switch on. My first thought was that the rechargeable Canon battery was dead. When I put in a fully charged replacement battery and closed the flap the red light by the thumb dial blinked but when I moved the power switch to either of the on positions nothing happened. Black screen, no sign of life.
Since this occured I have been on line and tried out several suggested re-boot techniques including removing the battery, lens, cf card and clock battery and then putting them all back in but to no avail. This morning I tried a new clock battery but that didnt work so I am at a dead end.
If anyone has any new ideas on how I can fix this I would be happy to try but I think I am at the point where I need to seek a specialist. I have consulted the Canon website and have the details of their approved repairers but I wondered if anyone can recommend any repairers in the uk?.
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Happened to my 7D. Cost me a new circuit board. Can't remember the cost but the approved repairers seem ok. Only problem that recurs is time needs resetting when changing batteries unless I manage it almost instantly! Camera was only 15 months old but still had to pay up!
I have used this company a couple of times, great service : http://www.hlehmann.co.uk
I've always used Colchester Repairs. I've found them very good and quick too.
Mike A beat me to it - had a Canon 5d Mk1 repaired by Lehmann couple of years ago. Highly recommended - they will give you an estimate after inspecting your camera.
I've used Fixation for camera and lens repairs a few times.....they're an official Canon agent, and will give you a quote before proceeding with repairs.
Plus 1 for Colchester Camera Repairs. Excellent service.
Thanks guys.I have requested estimates from Lehmann, Colchester and Fixation.
Plus 3 for Colchester Camera Repairs although I only have experience of them. I had an Error on my Canon 7D which hinted at a shutter problem and as the shutter box is replaced in such circumstances the estimate was high - acknowledging that they wouldn't know the true problem and cost until they opened it up - which reminded me of a surgeon's words to me before they opened me up!! The process and system was good and they kept me up-to-date from receiving the camera to when it might be looked at.
Within a few days they called to say that while opening the camera a small screw had fallen out and this was located near the shutter mechanism (their explanation was more expert than my description) and that the error had not recurred under test when it was replaced. We agreed that it would be worth seeing if that was the full cure before changing anything else and the camera was returned - next day delivery. It has been as good as gold since.
The reason I have rambled on is that in this day and age of 'there is a problem, change the box', it was nice to know that if there was a cheaper option it would be taken; I know sometimes the only way is to change the box.
So I was very pleased with their service.
Thanks for your post Chris. Thats really helpful.
Hi Derek, glad the message was of use. It occurred to me - just after clicking the 'like' button (a 'thanks' button would be useful!), that CCRS also chatted beforehand about the problem; mine was an error message but they would chat to you I am sure to see if it is something that has popped up before or might be reset with the know-how. It looks as though there are other good Canon repair people out there as well, so good to have some choice. Good luck
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