Broadband limits

laura16

8

12 Aug 2004 - 12:05 PM

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Having had loads of problems with my dial-up service recently i am considering Broadband but I don't want to pay more than I need.Wanadoo have a service for 17.99 but the monthly download limit is 2Gb.We mainly use the Internet for surfing,emailing and the occasional music downloads and according the chart they have we wouldn't use as much as they say you can have. But has anyone got experience of these limits and are you able to know exactly how much of it you have used or does it just stop once you hit the limit???

adammalski

8

12 Aug 2004 - 12:54 PM

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Hi Laura

I'm in the same boat. I've not heard of Wanadoo but am desperate to get off of dial up - it's painful.

Do you have a phone number or contact that I could use?

cheers
Adam

Just Jas

10

12 Aug 2004 - 1:14 PM

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I've just received a Wanadoo disk. very handy as I've just lost my tea mat. Nice red colour, so should be easy to find on desk (nothing else is!LOL)

laura16

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12 Aug 2004 - 5:43 PM

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Thanks for all those replies, I'm seriously considering it now!
Ken - Is NTL unlimited use?
Adam- As mentioned, Wanadoo is Freeserve, you can get a disk from Currys I think, and The Link phone shops used to do them.

svengali_uk

7

12 Aug 2004 - 5:58 PM

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NTL is unlimited use, and as long as nothing goes wrong, it will be fine - although they do seem to have more than their fair share of outages.
Their Customer / technical service is non-existant, but what REALLY P****s me off is their accounts department. We have not had a rational bill since we started with them last September. I finally got so frustrated - recorded delivery letters being ignored, wrong Direct Debits, wrong service charged for, and a whole lot of other problems, that last June I issued a County Court summons. They held their hands up, said they would reform, and asked to settle out of court.
I agreed, but not only were the next two bills completely wrong, we got a letter from their debt collection agency!
I have had the case re-instated in the County Court. I have told their legal department that I am not prepared to settle out of court as they appear to be unable to ensure that their accounts department straightens themselves out, I want a Judicial Order requiring them to do so.
The case is being heard on August 25th.