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BT Infinity


User_Removed 5 4.6k 1 Scotland
6 Feb 2013 4:02PM
Despite having been thoroughly satisfied with the superb service I have received from UK Online, which was taken over by Tiscali, which was then taken over by TalkTalk for the past 18 years or so, I am tempted to go back to BT - partly by their offer of 6 months free and partly by the prospect of their superfast Infinity broadband service which they say will be available in my area in a couple of months.

Does anyone who already has Infinity have a view on how much faster it really is, compared to the standard 15Mbps service I am currently enjoying? I know what the figures say, but how meaningful is it in practical terms?

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digicammad 11 22.0k 37 United Kingdom
6 Feb 2013 4:05PM
A lot depends upon how you use your internet connection. If you are really getting 15mbps you are already doing better than a lot of people.

If you watch on demand TV (eg iPlayer or the online film services) or regularly download large files then Infinity could be of interest to you. Similarly, if Infinity offers you much better upload speeds and you regularly upload large image files (for example) it could be worth a punt. However, if you don't have any problems with the speed of your connection you may find Infinity works out more expensive without any significant benefit.

Ian
keithh e2
11 23.4k 33 Wallis And Futuna
6 Feb 2013 4:20PM
75Mbps in and 25Mbps up.

Makes a huge difference, especially if you use Streaming TV and HD movies etc.
6 Feb 2013 4:23PM
I have infinity 2, with 4 people in the house, kids streaming youtube constantly, wife on love film and me leeching the life out of it. Works perfectly for the demands my family puts on it. Now if it was just me and the wife I would have been happy to stay with my old 6mbps service. One thing to consider is going for the unlimted option as 40gigs is easy to eat in an hour. Also note they filter peer to peer weekdays from 6pm till about 1am and all weekend and i mean 56k modem speeds.
Also the HH3 they supply is locked down tighter than an apple product, so connecting to it from outside the network wont work and requires a modem from another manufacture.
cambirder 10 7.2k England
6 Feb 2013 4:30PM
I got a 7 fold increase in speed from 10 to 70Mb, although currently I'm running at half that as I seem to have a line fault that is also giving me a lot of noise on voice calls (reported yesterday). Upload speeds of around 15Mb which is a 10 fold increase on previous performance.
versa310 4 391 United Kingdom
6 Feb 2013 4:33PM
Does anyone who already has Infinity have a view on how much faster it really is, compared to the standard 15Mbps service I am currently enjoying? I know what the figures say, but how meaningful is it in practical terms?


15Mbps! What a luxury I can only get 4.25Mbps with little prospect of improvement in the near future!
good old BT.
mikehit e2
5 7.1k 11 United Kingdom
6 Feb 2013 4:41PM
We went to infinity about a month ago. I haven't noticed a significant difference, but then I dont do online gaming or streaming movies. It does seem more stable than before and I guess you could say that is better due to the line capacity.
The price difference for us was 1 per month. If it had been 10 or so we would not have bothered.
puertouk 3 1.1k 17 United Kingdom
6 Feb 2013 4:48PM
We're still using smoke signals out here on Tenerife!! Tongue
sparrowhawk e2
6 268 2 United Kingdom
6 Feb 2013 5:00PM
imuse infinity and wouldn't be without it it is so very fsst
thewilliam 6 4.9k
6 Feb 2013 5:05PM
Beware of the magic words "up to" attached to the speed figure.

We have "up to 10Meg" which runs at 1.2Meg at best and about 120k when the kids arrive home from school. It's "business broadband" from BT and it was sold as having a better contention ratio than "home". I really pity those punters!

We've found BT customer "service" to be a total nightmare.
hobbs 10 1.2k United Kingdom
6 Feb 2013 5:09PM
BT's Infinity service is a very good product, before buying though you should check your postcode on their site to ensure your going to get a significant increase in bandwidth. A lot of the time you will but there are exceptions.
Big Bri 13 15.7k United Kingdom
6 Feb 2013 5:23PM
Having mine installed in a couple of weeks, although I'm sticking with Plusnet, not moving to BT. I worked out all the costs per month and BT worked out very slightly more expensive, and so I couldn't be bothered switching, particularly since Plusnet host one of my websites as part of my package.
I live a fair distance from the cabinet, so they reckon I'll get 56Mb, whereas I get 8.5 at the moment.
tomcat e2
9 6.2k 15 United Kingdom
6 Feb 2013 7:54PM
My previous comment has disappeared?Sad
tomcat e2
9 6.2k 15 United Kingdom
6 Feb 2013 8:38PM
Here goes
A repost of what I posted earlier

Quote:
their superfast Infinity broadband service which they say will be available in my area in a couple of months.



The same as we were told and the main reason we switched providers back to BT

Guess what? - every cabinet in our area has been upgraded apart from oursSad

I have had our MP on the case and others but BT will not budge - they state that to upgrade our cabinet is not financially viable

Tried to point out to them, that out cabinet serves an area that is NOT served by cable

No one I know up the road is interested in BT - they have Virgin
User_Removed 10 17.9k 8 Norway
6 Feb 2013 9:20PM
65Mb bandwidth and 18Mb 'upload' speed.

To see a download come in at 5+Mbit/sec instead of 400+kilobits/sec is AWESOME. (download server speed-dependent.. Wink)

And we save 8/month... Wink

Go for it.

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