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Counterfeit batteries from Amazon sellers

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Little Jo
Little Jo e2 Member 132272 forum postsLittle Jo vcard United Kingdom
13 Jul 2013 - 7:57 PM

Just wanted to share a recent experience - had a 5D MkII and the original batteries were at the end of their useful life, then traded my existing cameras for a MkIII. In the last two months, I purchased 3 LP-E6 batteries via the Amazon website. The orders were 'Fulfilled by Amazon' but the sources of the batteries were Amazon sellers. All three turned out to be counterfeit - sold as genuine batteries from Canon, but they weren't. I had them inspected at the Elstree Service Centre on Wednesday. I should confirm that Amazon have ensured that I'm not out-of-pocket and the second seller has already processed my refund. BUT, if you have an expensive Canon DSLR, beware - there are a load of fake Canon batteries (I'm not referring to batteries sold as compatibles) out there. They are good fakes too - you need to know what to look for to spot them.

I'm sticking with WEX/Speed Graphic and reputable companies from now on, even if they are more expensive.

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13 Jul 2013 - 7:57 PM

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Umberto_Vanni
Umberto_Vanni e2 Member 9372 forum postsUmberto_Vanni vcard Scotland
13 Jul 2013 - 8:11 PM

Shocking that people feel the need to dupe people into thinking something is genuine just for the sake of a quick buck. The Canon batteries are generally not that expensive in the grand scheme of the rest of your camera equipment but i suppose if they sell enough of them it makes it worth their while. Glad you brought that to our attention. It just shows you that even a big retailer like Amazon can be hoodwinked.

thewilliam
13 Jul 2013 - 8:58 PM

Can a huge organisation like Amazon be expected to check out every retailer that trades under their banner? Sometimes a merchant starts off honest but starts to cut corners!

Paul Morgan
Paul Morgan e2 Member 1315616 forum postsPaul Morgan vcard England6 Constructive Critique Points
13 Jul 2013 - 9:05 PM

Amazon sellers are not Amazon.

Umberto_Vanni
Umberto_Vanni e2 Member 9372 forum postsUmberto_Vanni vcard Scotland
13 Jul 2013 - 9:09 PM

No i don't think they can be expected to check out every retailer. They just have to trust the merchant but the problem is that it can look bad for Amazon, which is a shame cause it's not their fault.

Little Jo
Little Jo e2 Member 132272 forum postsLittle Jo vcard United Kingdom
13 Jul 2013 - 11:26 PM

It's more galling when Amazon themselves are one of Canon's authorised online retailers, but try searching on LP-E6 and Amazon's own price is not top of the list.

RayBeck
RayBeck e2 Member 9RayBeck vcard United Kingdom
14 Jul 2013 - 8:34 AM

And for the record I had the same experience with a Sony battery that was supposedly genuine but failed to work with the camera at all.

Evertonian
14 Jul 2013 - 11:17 AM


Quote: Just wanted to share a recent experience - had a 5D MkII and the original batteries were at the end of their useful life, then traded my existing cameras for a MkIII. In the last two months, I purchased 3 LP-E6 batteries via the Amazon website. The orders were 'Fulfilled by Amazon' but the sources of the batteries were Amazon sellers. All three turned out to be counterfeit - sold as genuine batteries from Canon, but they weren't. I had them inspected at the Elstree Service Centre on Wednesday. I should confirm that Amazon have ensured that I'm not out-of-pocket and the second seller has already processed my refund. BUT, if you have an expensive Canon DSLR, beware - there are a load of fake Canon batteries (I'm not referring to batteries sold as compatibles) out there. They are good fakes too - you need to know what to look for to spot them.

I'm sticking with WEX/Speed Graphic and reputable companies from now on, even if they are more expensive.

I hope you filled out the "Review" section to inform future potential purchasers about the problem. I did with Nikon.

Gundog
Gundog  1624 forum posts Scotland
14 Jul 2013 - 11:20 AM

Like eBay, Amazon provide a conduit whereby unscrupulous cowboys can get counterfeit goods to market under a thin cloak of respectability.

As always when buying anything online, Caveat Emptor.

There are some very reputable companies on the web and there are some amazing bargains to be obtained. But you do have to be savvy.

mgoldman
mgoldman  5
14 Jul 2013 - 6:43 PM

Faced with the same dilemma, but many of the reviews on Amazon warn one about poor quality products. So the question then becomes, if you want to use an alternate make of battery for a 5D mk II, which ones have been good for users.
I have a mallory brand for my Canon G12. Does not last as long as the Canon original, but was a fraction of the price.
Also concerned that a non-Canon brand might have the potential for damage to Camera, or is that just paranoia?

Gundog
Gundog  1624 forum posts Scotland
14 Jul 2013 - 6:55 PM

Can't speak about Canons, but I have used genuine third-party batteries in a variety of Nikons and they have always been trouble-free.

I think the lesson is that, rather than buy counterfeit "genuine" OED stuff from dodgy cowboys, it is better to save money by buying genuine "clones" from reputable retailers. 7-day Shop and Premier Inks spring immediately to mind.

Railcam
Railcam  8480 forum posts Scotland
15 Jul 2013 - 11:40 AM

Calumet also does a range under its own name. They should be safe and cheaper than the camera manufacturers' own.

Hugo
Hugo  9639 forum posts United Kingdom
15 Jul 2013 - 11:43 AM

Like eBay I would assume all batteries and cards sold by 3rd party sellers are fake...
Unless they are from one of the mega sellers - Digital_rev, HKBS etc...

Cam_D
Cam_D  959 forum posts United Kingdom
22 Jul 2013 - 1:06 PM


Quote:
Unless they are from one of the mega sellers - Digital_rev, HKBS etc...

Maybe I'm more pessimistic, I think any battery coming from Hong Kong has a good chance of being fake, no matter the retailer.

StrayCat
StrayCat e2 Member 1014919 forum postsStrayCat vcard Canada2 Constructive Critique Points
23 Jul 2013 - 1:12 AM

I've never had any problem with cheap batteries from Hong Kong. If the seller has a good rating, why would they screw it up by selling garbage?

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