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Dabs.com

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    cmawson
    cmawson  11271 forum posts United Kingdom
    11 Mar 2008 - 7:54 AM

    I'm looking at buying a laptop from the above & I was wondering if anyone has recently used this company (dabs.com), if so what was your impression of them?

    Also any feedback on them would be grateful.

    Many thanks in advance,
    Chris.

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    11 Mar 2008 - 7:54 AM

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    csurry
    csurry  129230 forum posts92 Constructive Critique Points
    11 Mar 2008 - 8:23 AM

    Used them many times, including last week.

    Stuff was delivered to my works address, no problem.

    Coleslaw
    Coleslaw e2 Member 913403 forum postsColeslaw vcard Wales28 Constructive Critique Points
    11 Mar 2008 - 8:27 AM

    Used them as well.
    No problem at all.

    cmawson
    cmawson  11271 forum posts United Kingdom
    11 Mar 2008 - 8:39 AM

    My main problem is that there is no phone contact, & I've never done business without a phone back up to use if required.

    Boyd
    Boyd  1011213 forum posts Wales11 Constructive Critique Points
    11 Mar 2008 - 8:43 AM

    Here's the reason for their no telephone contact policy.

    I suppose if you can't live with that you'll have to look elsewhere. Like others, I've never had a problem with them.

    scthomas
    scthomas  762 forum posts United Kingdom
    11 Mar 2008 - 8:54 AM

    I've used dabs.com with no trouble but prefer misco.co.uk nowadays as they have telephone support and when I needed to return some goods the money was back in my account on the same day they received them. No questions asked.
    Sue

    stolzy
    stolzy  83753 forum posts7 Constructive Critique Points
    11 Mar 2008 - 9:21 AM

    I've used them several times. They are OK, not a fly-by-night operation. getting a response to queries can be problematic.
    Remember, you can now return the goods for any reason, so you can try before you buy (within 7 working days)

    Henchard
    Henchard  92744 forum posts United Kingdom1 Constructive Critique Points
    11 Mar 2008 - 9:35 AM

    See this link

    The conversation (Dabs messaging service) 19th December 2007, towards the bottom is a classic.

    Last Modified By Henchard at 11 Mar 2008 - 9:36 AM
    cameracat
    cameracat  108578 forum posts Norfolk Island61 Constructive Critique Points
    11 Mar 2008 - 10:40 AM

    Had nothing but problems with Dabs....Although it was some time ago.

    Problems included.

    Seriously back packaging of delicate items such as Hard Drives/Optical Drives, to mention two...!

    Seriously bad communications...!

    And some seriously dubious " Auctions " they where running at the time...! Here's what the reply was when I made the winning bid on a monitor ( one of 20 in the lot ) That they where auctioning.....!

    The reply was.
    Sorry we no longer have any in stock....Tough..!

    The real story was.
    They wanted more for the monitors than they made in the auction......! This was confirmed when 2 weeks later they had the nerve to run the very same auction, Offering the very same items.........Only this time the start price was higher.....!

    So in short I stopped using Dabs.Com.

    I can not be precise as to how much that cost them, But put it this way it was well over 4 figures per year.......!

    If you want some proper companies to deal with, Who have Telephone/Email/ Contact, Will deliver promptly, Who will help you out in the event of a Returns ( RMA ) situation.....Have a look at the following

    OC/UK
    OR

    Micro-Direct

    OR

    Ebuyer

    For piece of mind........Smile

    dwilkin
    dwilkin  724249 forum posts United Kingdom
    11 Mar 2008 - 12:17 PM

    I would add Novatech, and SVP to that list...

    Last Modified By dwilkin at 11 Mar 2008 - 12:18 PM
    jken
    jken  81672 forum posts United Kingdom1 Constructive Critique Points
    11 Mar 2008 - 12:55 PM

    I'd give jigsaw a look they've never let me down:-

    www.jigsaw24.com/

    misco are also well worth a look.

    jk

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