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Digital Rev

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    ventile
    ventile  7152 forum posts Wales
    23 Oct 2013 - 11:43 PM

    Does Digital Rev have shop in Hong Kong?
    Thanks

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    23 Oct 2013 - 11:43 PM

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    ventile
    ventile  7152 forum posts Wales
    24 Oct 2013 - 1:42 AM

    Have a shop in Hong Kong?
    Thanks

    GlennH
    GlennH  91891 forum posts France1 Constructive Critique Points
    24 Oct 2013 - 9:40 AM

    No, it closed.




    ventile
    ventile  7152 forum posts Wales
    24 Oct 2013 - 10:10 AM

    Ah ok, thanks

    Gundog
    Gundog  1624 forum posts Scotland
    24 Oct 2013 - 10:31 AM

    Last time I was there they had two shops. But the prices (which, of course, included HK sales tax) were higher than normal UK discount prices from online stores such as Park Cameras and Wex.

    Only worth buying retail from shops in HK if you are prepared to try to cheat by reclaiming the HK tax when you leave HK but not declare goods to Customs when you enter UK.

    GlennH
    GlennH  91891 forum posts France1 Constructive Critique Points
    24 Oct 2013 - 10:56 AM

    I saw two addresses for DigitalRev shops, but around a year ago they posted on the internet to say they only had an office remaining in HK.

    stevew10000
    stevew10000 e2 Member 258 forum postsstevew10000 vcard United Kingdom
    25 Oct 2013 - 12:21 AM

    Don't touch them. Their "guarantee" worthless. No reply to emails, telephone calls, letters.

    DigitalRevDeals

    Hi, this is Digitalrev's speaking.

    We have office based in Hong Kong but we do not have a physical store as we only sell online market.
    Our customer services hotline is 24 hrs which should be able to pick up calls and emails.

    All the prices on the website are all inclusive and free shipping, customers are not required to pay any tax or duty. We will settle all for them.
    Please do not hesitate to contact us for any concerns or questions.

    DigitalRev Marketing

    mikehit
    mikehit  46171 forum posts United Kingdom9 Constructive Critique Points
    6 Jan 2014 - 11:07 AM

    Your own website says (my boldening/underline for reference)


    Quote: The price for the goods shall, unless otherwise agreed, be the price set out on the dispatch confirmation. The price for the goods quoted on the website shall be exclusive of all costs of carriage and insurance and applicable import Tax/VAT/GST and duty which the buyer shall pay in addition [1]. Shipping and insurance costs are calculated at checkout. For some countries, the price for the goods quoted on the website includes a Import Handling Charge. If such charge is included in the price quoted, we'll 1) display a notice when you mouse over the price as well as on the basket/cart page notifying you the amount of Import Handling Charge included, and 2) have courier company bill any import tax, duty and clearance charges to our account up to 200% (Say "Two Hundred Percent") of the amount of the Import Handling Fee paid [2].

    [1] The first boldening means that says that 20% UK VAT plus import duty is additional to the website prices
    [2] the second boldening sets a limit on the amount of import/tax that DR will pay. And the 'import handling charge' seems to be a self-administered insurance scheme if customs stop the goods and query the duty paid - but when I go to check out there is no 'import handling fee' which begs the question:

    Am I liable for import duty if UK customs decide DR have not paid enough?

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