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Hi there, I recently purchased a refurbished G3 from ebay and much to my disappointment when I started using it properly today I noticed there seems to be a dark patch appearing in some of the photos. It is often in a fairly similar place and can span 2/3 of the length of the photo, however it is apparent in some but not in others. I have attached an example of what I mean in the picture below. My immediate thought was dust on the sensor, but surely they patch would appear in exactly the same place in every photo? A little confused and would like some advice please! Has anyone experienced anything similar? It is covered by warranty so wondering if I should send it off to be looked at?
Any advice greatly appreciated!
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Do you mean the rectangular shape left of this lovely girl? If it is then I would say it has a fault.
All I can see is shadows from different light sources James
Take a picture of an evenly lit blank wall, with no shadows. Then you will see if its a problem with the camera
You mean that rectangular smear on the left, correct? If so, my only suspect of the moment would be the sensor cover glass. This will show up if you follow the advice above - make series of photographs of evenly lit grey wall.
Yep I was referring to the rectangular mark on the left of the photo. Sometimes it appears to have a purple line along the left hand edge of the rectangle. I'll try a picture of an evenly lit wall and post it up here. Thanks for all your comments
As suggested I took some photos of a wall in my house in the morning sun today. The area to the left of the photo had no shadows whatsoever and the patch is clearly visible. This shot also shows what I mean about the purple discoloration. What is likely to be the cause? Do I need to send the camera back or is it something that is relatively easily fixed?
Looks like something on the sensor?
Take the lens off and have a look at the sensor.
I think that you may have to send it back to be honest.
I got my G3 off eBay and it has performed faultlessly from day 1. I'm not expert enough to have any idea as to what your fault is, but if I'd seen something like this in my images I'd have gone back to the seller immediately. I assume you've alerted the seller to the potential problem? I'm sure if you have any difficulties eBay will help you sort them out.
Seeing this second photo, it has a fault. Send it back for a refund.
Definitely a fault...I would send it straight back if I were you.
Very disappointing for you..Lets hope they are quick in a repair or replacement
Thanks for all your help guys, I've since sent the camera to Panasonic and is now fixed!
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