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Epson Photo R2400 communication error


SueEley e2
8 271 96 Wales
3 Mar 2012 6:00PM
I am printing from Photoshop CS5 on a Mac Pro and sometimes the Epson R2400 gives me a communication error message, and won't finish printing. Sometimes it prints fine. This has been happening for a while and is very irritating cos it wastes paper and ink Sad. Turning the printer off between prints may be helping (but it wastes ink, and as the fault is intermittent, I don't know it is helping). Has anyone got any ideas, pleae?

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justin c e2
11 4.6k 36 England
3 Mar 2012 6:06PM
The first course of action would be to completely uninstall all of the Epson drivers. Make sure you have the very latest driver version and reinstall.

I occasionally had the same problem on my old Epson 1290. Absolutely infuriating watching an expensive new sheet of A3+ paper get ruined Sad. The problem seemed to disappear as quickly as it appeared, with no further issues, but unfortunately I can't pin point exactly what the cause was. Try googling Epson Communication Error and I'm sure that'll throw up lots of information as it's certainly not an isolated incident.
Good luck and I hope you get it sorted out.
SueEley e2
8 271 96 Wales
3 Mar 2012 6:19PM
Thanks. Yeah - disappears and reappears. Just printed 3 on the trot without switching off, fingers and everything else crossed for number four!
SueEley e2
8 271 96 Wales
3 Mar 2012 6:20PM
And number 4 bombed. I have the right drivers for my OS etc. but I suppose I should check there are no newer ones.
loweskid e2
13 2.0k 1 United Kingdom
4 Mar 2012 12:02PM
How long is your USB cable? I had this problem once when I moved my printer further away from the computer and used an extension cable. I put it back how it was originally and the problem went. Also, it might be a fault in the cable itself (used to have lots of problems with intermittent cable faults in my former 'day job') - try a new USB cable, as short as possible.
KenTaylor e2
10 3.0k 2 United Kingdom
4 Mar 2012 12:37PM
Apart from a faulty cable the USB port on the computer might be iffy.
A new cable and alternative USB port may be an answer.
SueEley e2
8 271 96 Wales
4 Mar 2012 2:05PM
Thanks. I think maybe the usb is the answer, as sometimes the machine tells me that I have unplugged something improperly when I turn my office printer on and off and starts up my usb card reader for no reason, too. Probably a job for an Apple engineer! They can clean out 3 years of dust and fluff, while they are at it. Grin

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