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err 1 message on my 40d


ruby34 3 16 Scotland
19 Jun 2012 9:54PM
I cleaned the contacts and it worked once before the err 1 appeared again. I used Propan-2 to clean the contacts. My lens is a Canon 17-85. When I changed the lens the 40d worked perfectly. So does this mean bin the lens, and get another one?

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strawman 11 22.0k 16 United Kingdom
19 Jun 2012 10:58PM
Generally the code indicates an error communicating with the lens. So have another go at cleaning the lens and camera contacts. If that does not work and if it is only that lens then try contacting a reputable service centre as it can probably be fixed for less than the price of a new one.
WhiteRose1 e2
4 1.1k 136 England
20 Jun 2012 7:17AM
Have a search of the forum, this has come up a couple of times in the recent past. The 17-85 seems to have had a problem with the wiring and the constant zooming causes a wire to come break. I had the same problem and the quotes I was given for repair were quite expensive (sorry, can't remember the figures) so I replaced it with the 15-85 (highly recommendable). I think others did actually get a reasonable repair cost.
ruby34 3 16 Scotland
23 Jun 2012 2:46PM
thank you all for your help with this

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