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    RWPhotoGraphix
    RWPhotoGraphix e2 Member 6436 forum postsRWPhotoGraphix vcard United Kingdom
    24 Jan 2013 - 1:10 AM

    I have a pro account on Foliopic and renewed recently to a lower package whilst still within the pro period, but now it's saying if I do not renew in 7 days my site will no longer be accessible? Surely if I step down one package option nothing should change apart from a newsletter and a private gallery! Concerned as I don't want to have to pay twice? anyway I'm sure a few of you on here know what I'm on about? Smile

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    Chant57
    Chant57 e2 Member 8372 forum postsChant57 vcard United Kingdom3 Constructive Critique Points
    24 Jan 2013 - 8:25 AM

    I did the same , I renewed from pro to advanced with still 4 days of the pro left. It updated immediately informing me I had 369 days to renewal. I would raise a report, and it will soon get sorted. Their support is brilliant, very quick to respond once aware of a problem

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