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Quote: The one other thing that springs to mind is that the channels you get are linked to the postcode you put into the box before it tunes itself. I wouldn't have thought this was the problem unless you are maybe in an area that hasn't fully switched to digital yet?
The postcode is for regional variations, like the news programs. It won't effect channel 5 and if you really wanted to you could select all the regional channels from the menu.
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I should be getting 5 and there`s a fair few others I should be getting, dish is fine.
Maybe the girl in the shop typed the wrong post code, maybe there`s some upgrade the box needs, I really don`t know.
I`ll give there customer care a ring in the week.
As Ian said in his post, the only thing the post code does is to make sure you get the regional programs for your area.
The only thing I could think is that if the dish is slightly out of alignment it may not be getting a strong enough signal from one or two of the satellite transponders which is why you are missing some channels.
I used to get a total loss of signal on some channels if it rained until I upgraded to a 60cm dish.
All channels are rock solid here now even in the heaviest of rain storms.
The channels are all the using my old sky box
I should have said that all the channels are there using the sky box.
Think I`ve worked out the problem, box needs a software/firmware update.
Turned out the box was FTA and not Freesat, took it back for a refund then got myself one of those Humax freesat boxes, confusion over
Then I got chatting to someone who fits sky dishes who gave my a tip, these kits sold by Amazon are the exact same as fitted by Sky.
Ordered the 60cm quad kit(the larger dishes are not needed down south)
Put it up last night,getting the right elevation angle, azimuth bearing and setting the right LMB skew and signal lock was a peice of cake, a lot easier than I had expected.
My old dish would have needed moving at some point and it would have needed a new LMB having just an old single input so it made sense.
We changed ours to a quad recently, £7 for the quad LNB fitted on the old dish and worked straight away which I found very unusual
Yes I`d looked at replacing just the LNB on the old dish, I`d seen quads for as little as £6 or £7 but then decided to move everything, so updated the whole lot.
Quote: and worked straight away which I found very unusual
Yes your not moving the dish, changing the LMB should not effect anything unless your clumsy.
Not just that but it fitted, the cable went in the LNB first time, I drilled through the wall and pushed the cable through without it trying to go off between the bricks and curve off on its own, that is most unusual. I thought at least I would need to run a rod through and tape the cable to drag it through.
I had that as well, well with the first run
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