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Hi, A while ago I bought a small canon camcorder. I,ve been happily recording my grandsons first year onto the inbuilt memory. Now its full and I want to get it off to the computer I find I need the use the Pixela software that came with it. I,ve turned the house upside down looking for it without any luck. I've tried the canon site but no good there. I'm pulling my hair out .Cant even seem to buy it anywhere.Any suggestions ?
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Can't you either take the memory card out of the camcorder and use a card reader or, alternatively, connect the camcorder to your PC with a simple USB cable and transfer the files in Windows Explorer?
You should be able to connect it to your PC as leftforum said, and see it as an external storage unit (just like a disk shows). Then copy the files.
Is this what you need? PIXELA for Canon
Thanks for your suggestions , have tried just plugging it in without a card in it but nothing happens ,it just freezes up. The softwareI cant find is called a transfer utility. I had already found the Pixela site but I,m pretty sure they're just updates
Canon does the same thing with DPP. If you don't get the CD, which comes with their cameras, you're out of luck.
Quote: Thanks for your suggestions , have tried just plugging it in without a card in it but nothing happens ,it just freezes up. The softwareI cant find is called a transfer utility. I had already found the Pixela site but I,m pretty sure they're just updates
That link I gave you says it's for the transfer utility for the video browser. It doesn't say it's just updates. It implies it's the whole product. LINK You could call them? CONTACT
I think StrayCat is right. The Canon updates are often the full program but before installation the software checks the registry to make sure you've previously installed from a legit CD and you have a licence to use the software. As you can't find your original CD you can use a registry hack to persuade the Canon updater that you are indeed a customer and do own one of their cameras.
The interesting thing is that they don't provide Pixela software for the Mac and tell Mac users they will have to use iMovie or third-party software to transfer the pictures.
That suggests that someone competent with a computer would be able to transfer the pictures using Windows explorer without using the likes of a transfer wizard.
Have you tried this third party solution? It seems to have worked for this guy
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