Help with odd printer quirk please!!

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1 Apr 2009 - 5:56 PM

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rossd

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1 Apr 2009 - 6:42 PM

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I know this sounds obvious but have you unticked the 'grayscale' box? I have a cheapo Lexmark Z series which I use for printing letters etc. and there is an option to print grayscale only (under 'preferences')

jimthistle73

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1 Apr 2009 - 9:32 PM

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Sorry for the delay in responding and cheers for the suggestions. Unfortunately, tried printing test page - all mono. All the basic stuff is in the popup preferences dialogue and I've tried all of it already.

Usually, when a new cartridge goes in, the printer recognises the fact and runs a quick test - this didn't happen when this cartridge went in. After cleaning the contacts it did run the test, but the test was a failure :-(