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Hello all - I have an old Lexmark 'Z' series printer - came with my desktop. It's only printing in B&W. I've tried two new colour cartridges (definitely the right ones!) with no joy.
Just tried cleaning the contacts with nail polish remover - still no joy.
Any ideas please?
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I know this sounds obvious but have you unticked the 'grayscale' box? I have a cheapo Lexmark Z series which I use for printing letters etc. and there is an option to print grayscale only (under 'preferences')
Try printing a test page (printer settings) and see if it comes out in colour as well as b&w.
Sorry for the delay in responding and cheers for the suggestions. Unfortunately, tried printing test page - all mono. All the basic stuff is in the popup preferences dialogue and I've tried all of it already.
Usually, when a new cartridge goes in, the printer recognises the fact and runs a quick test - this didn't happen when this cartridge went in. After cleaning the contacts it did run the test, but the test was a failure :-(
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