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How do I get rid of `bounced' or `faked bounced' emails

Attention!

This topic is locked.

Reason : not doing anyone any favours


cats_123 e2
10 4.3k 25 Northern Ireland
25 Jan 2013 1:34PM
Hoping one of you genii out there might be able to help?

My wife has an email address that was created when we were with `Virgin Media'. We are long gone from them, have no account, so can't get any direct support.

Lately we have been receiving daily `bounced' or `fake bounced' (not sure how you tell the difference?) emails, sometimes in the hundreds. It seems someone has hacked her email address and using it as a spam tool, trying to send messages to obscure addresses.

Fortunately, Gmail spam filters them out and I'm currently just deleting them, but wondered if there was any other way of stopping them.

Have considered `closing' the email account (i.e. start using a new email address) but this is my wife's main email address and would cause a bit of a headache to have change all the contacts.

Any suggestions? Smile

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robthecamman 3 1.4k United Kingdom
25 Jan 2013 1:45PM
delete old email account id have thought dont open new emails just keep delete
mikehit e2
5 7.1k 11 United Kingdom
25 Jan 2013 1:54PM
Apparently a lot of these cases are not hacked accounts. They could have hacked someone else's account and got your wife's email address from that - apparently it is then an easy matter to send an email from their own account and put your wife's email address on the front of the email making it look like it came from her. So I could send an email to you and make it look like it came from 'elephants.anonymous@yahoo.com' without ever having hacked any one's account.
In my email inbox I can right-click on the email and click 'View full header' which shows the true sender: you can then block this email address.
robthecamman 3 1.4k United Kingdom
25 Jan 2013 2:37PM
thats true a problem in email can affect your contacts in your address book too
cats_123 e2
10 4.3k 25 Northern Ireland
25 Jan 2013 2:59PM

Quote:In my email inbox I can right-click on the email and click 'View full header' which shows the true sender: you can then block this email address.


thks...will have a look see Smile
robthecamman 3 1.4k United Kingdom
25 Jan 2013 3:02PM
also i recieved your reply twice did you send two Smile
robthecamman 3 1.4k United Kingdom
25 Jan 2013 3:04PM
i take it you run and update your anti virus regualar surpriseing how many dont
cats_123 e2
10 4.3k 25 Northern Ireland
25 Jan 2013 3:18PM

Quote:Also i recieved your reply twice did you send two Smile
no

Avast runs live permanently. Have never had this sort of problem b4 Smile
robthecamman 3 1.4k United Kingdom
25 Jan 2013 3:27PM
so it auto updates does it ?
robthecamman 3 1.4k United Kingdom
25 Jan 2013 3:31PM
she could try a different password on her email addy make it stronger see wat happens
robthecamman 3 1.4k United Kingdom
25 Jan 2013 3:51PM
you could also try search see if still got any folders from virgin media on your computer and delete if not needed
cats_123 e2
10 4.3k 25 Northern Ireland
25 Jan 2013 4:32PM

Quote:So it auto updates does it ?
yes..at least once a day

tried the right click for the sender but the messages are generated by the virgin media server (so blocking would have the wrong effect)


Quote:she could try a different password on her email addy make it stronger see wat happens
not sure that she can now gain access to the email management, but worth a look Smile


Quote:you could also try search see if still got any folders from virgin media on your computer and delete if not needed
doubtful but there may be some hidden files...this is a `newish' computer so would not have any historical data


aprreciate the efforts Smile
Paul Morgan e2
13 16.1k 6 England
25 Jan 2013 7:46PM

Quote:Lately we have been receiving daily `bounced' or `fake bounced' (not sure how you tell the difference?) emails, sometimes in the hundreds. It seems someone has hacked her email address and using it as a spam tool, trying to send messages to obscure addresses


Same happened to me a while ago its not nice, change all your passwords.

If you check your sent email folder you will see those emails were not sent from your PC Smile
User_Removed 10 3.3k 4 United Kingdom
25 Jan 2013 11:46PM
Nobody has to hack anything to send emails in your name. There's no evidence that anyone has hacked your email address.

It's like someone going to a post box and posting junk mail with your name and house address as sender. They don't even have any contact with you, but you get the complaints and undelivered mail.

They don't have to break into your house to do it.
Paul Morgan e2
13 16.1k 6 England
26 Jan 2013 12:03AM

Quote:Nobody has to hack anything to send emails in your name


They will still need your password to access and use your email account, so yes they do hack.

A while ago there was a problem effecting some members of this Site, I only discovered this after I got an email from Pete including a link to a hackers blog, he was basically supplying information, training and hacking software for free download, it was quite scary, he had a page showing hundreds of email addresses he had hacked including all the passwords, I eventually got his blog removed.