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How do I get rid of `bounced' or `faked bounced' emails

Attention!

This topic is locked.

Reason : not doing anyone any favours


Paul Morgan e2
13 16.1k 6 England
26 Jan 2013 9:37PM

Quote:Paul the subtle point you don't understand


There you go, I understand fully. yet some argue simply for the sake of it.

The poster needs to contact the email service in question, asking them to delete the account explaining the problems, there is no need to spend hours sat on a phone, there should be some way of contacting them via email, do this and my bet is, all those returned emails will stop.

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Paul Morgan e2
13 16.1k 6 England
26 Jan 2013 9:56PM
cats_123 e2
10 4.3k 25 Northern Ireland
26 Jan 2013 10:40PM
thanks, Paul...will give that a try Smile
jeff
User_Removed 10 3.3k 4 United Kingdom
26 Jan 2013 11:07PM

Quote:Maybe we were talking at cross purposes: I (and I believe Chris) were referring to the OP and saying they may not have been hacked

Exactly, thanks Mike.

Paul's convinced that every email problem must be the same as the one he suffered from.

Paul, what has the OP said that demonstrates that anyone has got into their address book or email account? Nothing to suggest more than spam has been sent in their name and they've got the bounce back.
Paul Morgan e2
13 16.1k 6 England
26 Jan 2013 11:41PM
Sit back and think about it Chris, have you ever been effected in the way you talk about, I never have and I`ve never known of any one else effected in that way.


Quote:thanks, Paul...will give that a try


How long as it been since you quit your account with virgin, I could be wrong but I thought the email account will only be available for 90 days following a cancellation of contract.
mikehit e2
5 7.1k 11 United Kingdom
26 Jan 2013 11:47PM
Paul: I have been affected in exactly that way - I received an email into my work email account and it was 'addressed' from my own work email account and the IT department explained exactly that.

Have you ever checked the source details of spam email? Much of the emails from banks etc is not from banks despite what it says in the 'from' column of your inbox.
User_Removed 10 3.3k 4 United Kingdom
27 Jan 2013 12:24AM

Quote:I`ve never known of any one else effected in that way.


When a spammer sends ten thousand emails out that look like they come from a respectable business (because that's the reply address) the ones that bounce go to that business. If you know businesses like PayPal, ebay, Barclays, HSBC then you know of someone else affected in that way.

I have a friend called Janet Smith, she's with one of the popular ISPs. Her email address janetsmith@[her-isp].net was chosen by a spammer who sent spam to thousands and thousands of normal people. Those that bounced back were coming into her inbox at the rate of 4 a minute.

They probably just made up a friendly sounding email address so that people would open the email. Not bothered whether it belonged to anybody.

Paul, can you tell me what symptoms does Jeff the OP have that suggests anything other than that has happened to him?
Paul Morgan e2
13 16.1k 6 England
27 Jan 2013 12:25AM

Quote:Have you ever checked the source details of spam email? Much of the emails from banks etc is not from banks despite what it says in the 'from' column of your inbox


Yes, when I was infected, the source explains a lot, in my case the spam was sent from my own email account and like I have previously explained from an IP address in the US, the solution was simple, a change of password stopped all that.


Quote:Paul, can you tell me what symptoms does Jeff the OP have that suggests anything other than that has happened to him?


Its best to try one solution at a time Chris, change the password or delete the account, and see what happens.

Did you notice the pull down menu for the type of abuse you want to report Chris, Email account hijacking was in the list, why was it in the list, because its very very common.
mikehit e2
5 7.1k 11 United Kingdom
27 Jan 2013 12:33AM
One last time paul - are you saying that the explanation given to me by our company IT department is not possible?
Paul Morgan e2
13 16.1k 6 England
27 Jan 2013 12:34AM
I have no idea what your company told you Mike.
User_Removed 10 3.3k 4 United Kingdom
27 Jan 2013 12:35AM
I don't deny that email hacking is very common but normal spam is far more common and rather than say it comes from ivorspambiz@mafia.ru they tend to make it look like it comes from paulmorgan@virgin.net

Trouble is Paul Morgan immediately thinks he must have been hacked....

Actually, what was different about your case that makes you think they didn't just send mail out using your name and email address?
Paul Morgan e2
13 16.1k 6 England
27 Jan 2013 12:41AM
Chris I have never had the sort of returned spam you talk about.


Quote:Trouble is Paul Morgan immediately thinks he must have been hacked....


That fact is I could tell I had been hacked, also the hacker in question kept a blog, he listed all his hacked accounts with the account passwords, the list included my email address and password amongst hundreds of others.
User_Removed 10 3.3k 4 United Kingdom
27 Jan 2013 12:54AM

Quote:Chris I have never had the sort of returned spam you talk about.

Thing is the OP has, which means it's even more likely to be what we say and not what you say.
Paul Morgan e2
13 16.1k 6 England
27 Jan 2013 12:56AM
Like I said, best try one solution at a time and since you have no solution.
User_Removed 10 3.3k 4 United Kingdom
27 Jan 2013 1:08AM
You're right Paul. Here's my advice to the OP.
Jeff my solution is rather than taking drastic steps like deleting your email account, which Paul suggests, wait until the storm passes and carry on as normal.

Quote:Have considered `closing' the email account (i.e. start using a new email address) but this is my wife's main email address and would cause a bit of a headache to have change all the contacts