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How to treat a rude customer

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ZenTog
ZenTog  127875 forum posts England1 Constructive Critique Points
17 Mar 2009 - 8:24 PM

being self employed for most of my life in retail, i have found the opposite to be true at times, in the antique trade I found that the ruder i got to customers the better they treated me as a whole.
we used to say the three pees to ruder customers, if you dont like the prices ; pick it up, put it down and pi## off.

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Just Jas
Just Jas  1225719 forum posts England1 Constructive Critique Points
17 Mar 2009 - 10:37 PM

Perhaps your customers were 'antiques' themselves? Wink
jas

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