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Ipad problem

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    KBan
    KBan  9457 forum posts England4 Constructive Critique Points
    27 Oct 2012 - 2:32 PM

    Hi all, I bought an Ipad2 last week, set it up and downloaded a few free apps, then a few days later tried again.....Now all I get when I try to download is ........Cannot connect to Itunes store !

    Any ideas on what the problem is please !!

    Keith

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    27 Oct 2012 - 2:32 PM

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    User_Removed
    27 Oct 2012 - 2:46 PM

    Could be a connectivity problem. Can you get webpages?

    KBan
    KBan  9457 forum posts England4 Constructive Critique Points
    27 Oct 2012 - 2:52 PM

    Yes Chris no problem with the internet

    GarethRobinson
    GarethRobinson e2 Member 8992 forum postsGarethRobinson vcard United Kingdom2 Constructive Critique Points
    27 Oct 2012 - 2:55 PM

    Try logging into itunes from your desktop to make sure your account is working.

    KBan
    KBan  9457 forum posts England4 Constructive Critique Points
    27 Oct 2012 - 2:55 PM

    I'll try Gareth

    blackbird
    blackbird  7159 forum posts United Kingdom15 Constructive Critique Points
    27 Oct 2012 - 3:25 PM

    Try doing a complete switch off

    Newdevonian
    27 Oct 2012 - 5:29 PM

    Have you authorised your account?

    KBan
    KBan  9457 forum posts England4 Constructive Critique Points
    27 Oct 2012 - 5:55 PM

    Yes I did that and downloaded. Few apps

    User_Removed
    27 Oct 2012 - 7:05 PM

    Have you tried contacting a local apple store, or issuing a support e-mail to them directly?

    I've never had an issue like that. But i may suggest doing a factory reset aswell after you have sync'ed all your stuff onto your computer itunes.

    you may also want to check your time/date setting and various internet settings.

    -Alex

    mdpontin
    mdpontin  106016 forum posts Scotland
    27 Oct 2012 - 10:26 PM

    Have you tried looking here?

    KBan
    KBan  9457 forum posts England4 Constructive Critique Points
    28 Oct 2012 - 11:05 AM

    Thanks everyone for their imput problem. Sorted apparently my credit card info was incorrect. Can't understand why I could download a few free apps in the first instance

    Cheers again

    Keith

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