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More downtime....


Will 13 1.8k United Kingdom
21 Jun 2006 1:11PM
We got hit by lightning...really!

From our datacenter:


Quote:At approximately 6:30am EST Liquid Web's datacenter appears to have been hit by lightning.

We have reset all electrical equipment and service has been restored.

Your patience and understanding while we continue to work on this issue is greatly and sincerely appreciated.



Normal service is now resumed and things should finally be stable from now on. I really shouldn't say that though....

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Will 13 1.8k United Kingdom
21 Jun 2006 1:12PM
Some of you who've been with us a long time may remember the last time we moved servers. After about a week in the new facility, a digger dug through one of their optical lines. Seems we bring bad luck to the facilities we move into!
hobbs 10 1.2k United Kingdom
21 Jun 2006 1:14PM
Mental note to make sure I use a different webserver company than EPZ. :o))
User_Removed 10 3.3k Russian Federation
21 Jun 2006 1:14PM

Quote:At approximately 6:30am EST Liquid Web's datacenter appears to have been hit by lightning.


As a datacentre, you have to question why their equipment wasn't surge protected?
Will 13 1.8k United Kingdom
21 Jun 2006 1:16PM
The equipment was protected in a way, no servers got fried which could have been a possible nightmare scenario. AFAIK, the lightning caused a power failure so some servers were turned off. Backup generators kicked in, but servers needed restarting. We're running on 'gas' at the moment apparently.
csurry
12 9.2k 92
21 Jun 2006 1:16PM
And their disaster recovery plan needs some rethinking!
Will 13 1.8k United Kingdom
21 Jun 2006 1:19PM
Well having generators and lots of fuel to run them is a good start...
Westers 10 3.9k 1 Burkina Faso
21 Jun 2006 1:21PM
Mickey Mouse Wintel rubbish.
Wink
Will 13 1.8k United Kingdom
21 Jun 2006 1:23PM
Dual Opteron and nix actually. Smile
deviant 10 3.0k 1 United Kingdom
21 Jun 2006 1:27PM
So power supplies for mainframes are lightning proof now Mr Westers sir? :o)
csurry
12 9.2k 92
21 Jun 2006 1:28PM
Maybe lightning proof, but are they Westers-proof?
deviant 10 3.0k 1 United Kingdom
21 Jun 2006 1:29PM
A data center DR plan should include two data centres in seperate locations on different bits of electricity grid.
Jay44 8 1.4k Wales
21 Jun 2006 1:29PM
That was the longest 10 minutes I've ever known!

Nice to see you back, was beginning to have withdrawal symptoms!
strawman 10 22.0k 16 United Kingdom
21 Jun 2006 1:30PM
Which country are they in?

Ian I have designed lightning proof equipment so I would say they should be. A UPS system ought to be able to bridge the gap till the generator kicks in. No real excuse IMHO
Will 13 1.8k United Kingdom
21 Jun 2006 1:35PM
They're in the states. OK their recovery plan may not have been perfect, but we're back now and no permanent damage was done, so for that I am happy. We'd have been back a lot sooner but there was yet another issue which we didn't realise the solution to straight away.

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