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Will
Will  121788 forum posts United Kingdom
21 Jun 2006 - 1:11 PM

We got hit by lightning...really!

From our datacenter:


Quote: At approximately 6:30am EST Liquid Web's datacenter appears to have been hit by lightning.

We have reset all electrical equipment and service has been restored.

Your patience and understanding while we continue to work on this issue is greatly and sincerely appreciated.

Normal service is now resumed and things should finally be stable from now on. I really shouldn't say that though....

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21 Jun 2006 - 1:11 PM

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Will
Will  121788 forum posts United Kingdom
21 Jun 2006 - 1:12 PM

Some of you who've been with us a long time may remember the last time we moved servers. After about a week in the new facility, a digger dug through one of their optical lines. Seems we bring bad luck to the facilities we move into!

hobbs
hobbs  101222 forum posts United Kingdom
21 Jun 2006 - 1:14 PM

Mental note to make sure I use a different webserver company than EPZ. :o))

User_Removed
21 Jun 2006 - 1:14 PM


Quote: At approximately 6:30am EST Liquid Web's datacenter appears to have been hit by lightning.

As a datacentre, you have to question why their equipment wasn't surge protected?

Will
Will  121788 forum posts United Kingdom
21 Jun 2006 - 1:16 PM

The equipment was protected in a way, no servers got fried which could have been a possible nightmare scenario. AFAIK, the lightning caused a power failure so some servers were turned off. Backup generators kicked in, but servers needed restarting. We're running on 'gas' at the moment apparently.

csurry
csurry  129230 forum posts92 Constructive Critique Points
21 Jun 2006 - 1:16 PM

And their disaster recovery plan needs some rethinking!

Will
Will  121788 forum posts United Kingdom
21 Jun 2006 - 1:19 PM

Well having generators and lots of fuel to run them is a good start...

Westers
Westers  93905 forum posts Burkina Faso1 Constructive Critique Points
21 Jun 2006 - 1:21 PM

Mickey Mouse Wintel rubbish.
Wink

Will
Will  121788 forum posts United Kingdom
21 Jun 2006 - 1:23 PM

Dual Opteron and nix actually. Smile

deviant
deviant  103024 forum posts United Kingdom1 Constructive Critique Points
21 Jun 2006 - 1:27 PM

So power supplies for mainframes are lightning proof now Mr Westers sir? :o)

csurry
csurry  129230 forum posts92 Constructive Critique Points
21 Jun 2006 - 1:28 PM

Maybe lightning proof, but are they Westers-proof?

deviant
deviant  103024 forum posts United Kingdom1 Constructive Critique Points
21 Jun 2006 - 1:29 PM

A data center DR plan should include two data centres in seperate locations on different bits of electricity grid.

Jay44
Jay44  81443 forum posts Wales
21 Jun 2006 - 1:29 PM

That was the longest 10 minutes I've ever known!

Nice to see you back, was beginning to have withdrawal symptoms!

strawman
strawman  1022004 forum posts United Kingdom16 Constructive Critique Points
21 Jun 2006 - 1:30 PM

Which country are they in?

Ian I have designed lightning proof equipment so I would say they should be. A UPS system ought to be able to bridge the gap till the generator kicks in. No real excuse IMHO

Will
Will  121788 forum posts United Kingdom
21 Jun 2006 - 1:35 PM

They're in the states. OK their recovery plan may not have been perfect, but we're back now and no permanent damage was done, so for that I am happy. We'd have been back a lot sooner but there was yet another issue which we didn't realise the solution to straight away.

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