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this is slightly off-topic. I own a HP Deskjet 940C which has operated wonderfully for years.
Recently I became aware of colours fading while printing a colourful email. So I changed the 3 colour ink catridge and attempted to print again, but there was no change!
I've just done a clean cartridge function, followed by clicking on a Prime button, whatever that is. Did another print and I still get the same nonsense!
What I'm getting most of all is where there is supposed to be blue, prints out as pink!
Can you please advise what I can do. I'm thinking of trying another new cartridge which I need to buy, but I'm afraid I'll get the same result.
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Are you using HP cartridges or are they compatiables
I most definitely use original ink catridges. It may be possible I received a rogue cartridge, even though it was factory sealed?
Just asking as Brotherinlaw had same problem and it turned out it was a dud cartridge but it caused mayhem with printer. Even after he changed it overstill had problems.
thank you! I'll keep trying.
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