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Help please, has anyone had problems downloading this free offer on EPZ, I've tried several times to download from their site (for windows) the download finishes O.K but when I try to open the program it says unknown error, (a different unknown error no each time I try to open) When I put in the 18 number registration it says "this service does not have sufficient priviliges please reinstall", I've tried this several times with no luck. What am I doing wrong? I'd be grateful for any help.
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Have you tried running as administrator? Right click on the downloaded file and choose 'Run as Administrator'. it may be that the user you are installing it as doesn't have all the necessary permissions.
Could be a number of things but one to check is that your anti-virus software is not blocking it.
It might depend on whether you have a 32 bit pc or a 64 bit, I have only a 32 bit, and was unable to download, it does say but, with the excitement of getting something for free I didn't see this until after a failed attempt to download.
There are a few threads running about this so just to keep everything neat, can you use this thread please
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