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I am interested in buying a Canon EF 8-15mm f/4L Fisheye USM Wide Zoom Lens and found this ridiculously cheap price here -
Does anyone have any experience of this retailer? Are they legit?
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There was a thread about them recently. Historically, their EPZ feedback has been OK.
Where do I find the thread?
Quote: Where do I find the thread?
Keith's answer is in blue text indicating that it is a link, Lynne.
Hold your cursor over the text and you will see it is underlined. Click and it will open in another page.
Common sense on looking at their web site detail indicates wise people would not go near them
Under "contact us" (bottom of web page) there is no physical address or phone number - you email them and trust you will get a reply.
While there is a UK phone number with modern technology this is not necessarily answered from the UK.
As the union jack became copyright free before the copyright concept existed, putting a union jack symbol next to the phone number is of no more legal value than someone from USA waiving a union jack outside Buckingham Palace.
The "terms and conditions" say you agree to Hong Kong jurisdiction - strongly indicating they are a Hong Kong company and the purchase is not regarded by them as made within the EEC.
If you know how to you can find out where the web site is registered for free.
The "free" UK warranty appears to be from a company who do not put their address on their web site, do not guarantee that firmware can be updated, and give you no automatic right to a refund if there is a problem.
There is a claim on the web site duties etc are paid by some-one who does not tell you their address, but no mention of a VAT registration number or VAT invoice.
If you do not get a VAT invoice from an EEC member state you are required by UK law to contact Customs and Excise and to pay the 20% UK VAT on a camera body.
I've used them twice now and both times had excellent service. In depth tracking data available on all deliveries. It's worth bearing in mind that the warranty isn't with Canon but provided by Panamoz, however I believe they have an agreement with a UK based repairer so the lens wouldn't need to go back to HK.
I did find an UK (Office) address for them in FAQ's
5. What is your address?
Our Hong Kong Headquarter Office Address:
35/F Central Plaza, 18 Harbour Road,
Our UK Office Address:
3rd Floor, Queensbury House, 106 Queens Road,
Brighton, BN1 3XF
Probably rented office space at some sort of Business Centre.
Also interesting to note that the 14 day money back guarantee will cost you a £20 Shipping/Handling charge and a 20% re-stock fee.
I'd just go to Warehouse Express if it were me...
To check out websites I use this site, all you do is copy and paste the website in question into the scam advisors search bar and it should come back with a result history of the site.
scam advisor link
hope this helps a little
Thanks sitan1, I'll try that.
Quote: There is a claim on the web site duties etc are paid by some-one who does not tell you their address, but no mention of a VAT registration number or VAT invoice.
I purchased a Sekonic light meter from them and had to pay IGIC (VAT) here in Tenerife. I informed them by email and within 24 hours, the money hit my bank. Don't slate companies that you have not dealt with. You can purchase through Panamoz without any fear. Also, don't the manufacturers cover lenses wherever they are purchased?
Nobody is 'slating' anything. They are advising the OP to be cautious before she hands out £800.
Tut tut guys, no arguments, we can agree to differ and have different opinions.
I am finding this thread incredibly useful and I thank you all for that. I can feel my purse twitching and think that I might just take the risk.
Feedback - I purchased the lens from Panamoz. The service was 1st class and delivery on schedule. I will certainly buy from them again.
just dealt with Panamoz. will deal with them again. no problems
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