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No problems with quality or of service provided by them good turn round.
I recommended them to a friend and he is also pleased with his prints.
Ian.
I recently had some prints from them that were too dark, but they refunded my money and sent me a calibration print to sort out my monitor with. No faults here...
Print quality is very good, however don't expect colours to match your expectations, also they come a lot less saturated than you may wish so uping the saturation is advisable.
That said I was very happy with some b & w's and duotoned images from them, showing great tonal range.
I started useing Photobox because of the rave reviews on EPZ postings and they were a gem of a find. The quality is superb and I now use them all the time for my 5x7 greetings card prints and for my A4 prints.
I use them regularly and order 300+ photos at the same time,all without any problems. I also like how you can have several different folders on one CD with different requests, and it's never a problem.
Never done 16 x 12 prints, but woulden't expect any difference in the quality.
Only slight gripe....they have sent my order to the wrong address twice, but living on an Island dosen't help as I think it confuses landlocked companies! lol ( I'm sure they think that The Isle of Man and The Isle of Mull must be the same place) . That said, I mailed to complain and haven't had a problem since....and their responce was quick and professional.
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IRAddict said - "..also they come a lot less saturated than you may wish so uping the saturation is advisable."
What I have done is download the profiles for the printers they use and then softproof in Photoshop. I held an exhibition recently were my prints 24"x16" were done by Photobox (Printed on 30"x20" with a white surround for mounting) - By soft proofing and using the gamut warning in Photobox I was able to tweak saturation and colours to get wonderful vibrant prints back.
Also search for threads on Photobox regarding prints being a little dark - shadow detail is in danger of being lost. I often add an adjustment curve to lighten shadow areas. I also recommend sizing to 254 dpi if doing large prints as that is what their large format printer uses. I have also got ezcellent black and white prints - agree with IRaddict in this respect.
As for service - superb, customer service - excellent, and I also use ftp for large uploads - very fast.
Martin
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