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Photoshop 7.0 has stopped working.....

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    ringyneck
    ringyneck  7304 forum posts United Kingdom18 Constructive Critique Points
    7 Apr 2014 - 1:00 AM

    After about 7 years my P/shop 7 had the message "Adobe Photoshop has stopped working....."...it says windows is checking to find the problem.

    I have gone online and one way to fix it is to find the actual pshop 7 preferences psp file in c/docs and settings/owner/applications data/adobe/pshop/7/adobe pshop settings and move to recycle or desktop.

    This is supposed to be a foolproof way of doing it but I don't know how to start...whats c/docs ? (where do I find it to click).

    Thanks
    Keith
    p.s. I had this happen 1st on a laptop I had just put it on...it worked for about a day then not.Went to use it on the PC later and then it happened on there...they share the same email address so is that why it happened.

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    rogleale
    rogleale  11118 forum posts United Kingdom
    7 Apr 2014 - 6:49 AM

    You must mean Photoshop ELEMENTS 7. Photoshop is only up to CS6.

    saltireblue
    saltireblue Site Moderator 43821 forum postssaltireblue vcard Norway23 Constructive Critique Points
    7 Apr 2014 - 7:39 AM

    Hi Keith. c/docs means the C drive on your pc and docs is the document folder. Go to My Computer, you'll find the C drive listed there.

    mikehit
    mikehit  56298 forum posts United Kingdom9 Constructive Critique Points
    7 Apr 2014 - 8:09 AM


    Quote: You must mean Photoshop ELEMENTS 7. Photoshop is only up to CS6.

    Photoshop 7 was released in about 2001. Photoshop 8 became CS so CS6 is sort-of Photoshop 13.
    So yes, it could be Photoshop 7 or PS Elements 7.

    ringyneck
    ringyneck  7304 forum posts United Kingdom18 Constructive Critique Points
    7 Apr 2014 - 10:14 AM

    Yes it is the "steam age" P/shop 7 (no elements)...LOL

    It has thousands of features but all I require is that it opens my pics and I can do minimal adjustments with resizing for the web.

    I am usuing pixlr.com at the moment and it's almost a clone of P/shop but I have to open it 1st for every pic I want to even look at.
    I just get on with P/shop 7 and miss it....sob.

    I went to computer and the only reference to "c" is c/drive in the Hard Disc Drives and when I double left click a list comes up but cant find what to do next...

    This is the solution I found and am trying to follow.

    Another (better) way is to find the actual Adobe Photoshop 7.0 Prefs.psp file in C:\Documents and Settings\Owner\Application Data\Adobe\Photoshop\7.0\Adobe Photoshop 7.0 Settings and move it to Recycle or your Desktop and restart Photoshop. A new Preferences file will be created. The advantage to this is if you have unsaved custom presets, actions or whatever they will not be lost. But you should be Saving them anyway.

    Any time something worked yesterday but doesn't work today in Photoshop should make you suspect a corrupted Preferences file.


    I know after getting on for 15 years of having a computer I should know how to do things but as Homer Simpson once said something like " When I cram one more thing in my brain 3 others leave the other end".

    Keith

    Last Modified By ringyneck at 7 Apr 2014 - 10:15 AM
    Petemoyes
    Petemoyes e2 Member 4Petemoyes vcard United Kingdom
    7 Apr 2014 - 2:01 PM

    could you not reinstall it - if you have the disc, though it would be better to uninstall the one that's on there first BTW i am still using photoshop 6 .


    Pete.

    ringyneck
    ringyneck  7304 forum posts United Kingdom18 Constructive Critique Points
    7 Apr 2014 - 9:59 PM

    Hi Pete I have tried re-installing it every day for about a fortnight.
    Need to get rid of the thing that is stopping it installing.
    Thanks
    Keith

    mikehit
    mikehit  56298 forum posts United Kingdom9 Constructive Critique Points
    7 Apr 2014 - 10:07 PM

    How far do you get with the installation?
    I de-installed a copy of Elements 9 and now when I re-install it, it does all the right things until it gets to the registration step and then says it can't complete and it rolls back the installation - it seems to be common problem with re-installation.

    chelseagirlBC

    Just joined to help out here. Found your post after I had exactly the same thing - years-old version of Photoshop 7 stopped working suddenly, for no reason I could detect. Keith, tried the solution you'd found but I couldn't find the file you had been recommended to delete either. Came across the following page: this page on the Adobe forum. It refers to CS6 but I found the file using the info there, just looking for Photoshop or Photoshop 7.0 instead. FOund the file, moved it to the desktop, tried opening PS again - dadaaaaaaa it works!

    Hope that helps Smile

    thewilliam
    16 Apr 2014 - 2:25 PM

    I know a few professionals who still use Photoshop 7 because it does what they need it to do. I use CS2 and look at each new version to see whether it's worth the upgrade.

    The problems arise when we need to reload after an HDD failure or onto a new machine. Adobe don't seem to be willing to activate it.

    ringyneck
    ringyneck  7304 forum posts United Kingdom18 Constructive Critique Points
    16 Apr 2014 - 4:50 PM

    Thanks chelseagirlBC and thewilliam ....so all might not be lost yet....I will see if I can achieve what you did when I have cleared my head for a searching session...lol

    Keith

    Paul Morgan
    Paul Morgan e2 Member 1315163 forum postsPaul Morgan vcard England6 Constructive Critique Points
    16 Apr 2014 - 7:58 PM


    Quote: The problems arise when we need to reload after an HDD failure or onto a new machine. Adobe don't seem to be willing to activate it

    This should not be too much of a problem unless your regularly blowing HDD`s Smile

    How old is your PC Kieth, most machines are 64bit these days.

    MGJ
    MGJ  6114 forum posts5 Constructive Critique Points
    18 Apr 2014 - 12:47 PM

    If you are going to reload onto a new machine, or the same machine with a new motherboard, you must go to PS help, and deactivate first. Then load onto a new machine, and then reactivate. Its to do with what Adobe sees as an extra use and therefore an additional license.

    I'm not sure when licence/installation counting started, but it certainly applies to more recent versions - that fix works perfectly.

    Jestertheclown
    18 Apr 2014 - 1:00 PM


    Quote: If you are going to reload onto a new machine, or the same machine with a new motherboard, you must go to PS help, and deactivate first. Then load onto a new machine, and then reactivate. Its to do with what Adobe sees as an extra use and therefore an additional license.

    I think you're right and it's probably worth a try but this de-activation/er-activation business is one of those grey areas that Adobe seem to be so fond of.
    I use CS6 now but I've still got a legit copy of CS5, which I used to have installed and running simultaneously on two machines and a laptop, all installed using the same licence.
    I've also, admittedly a long time ago, installed CS2 on a second machine after its previous host had packed up. I couldn't have de-activated that if I'd wanted to as the drive on which it was installed had completely broken.

    tomcat
    tomcat e2 Member 85908 forum poststomcat vcard United Kingdom15 Constructive Critique Points
    18 Apr 2014 - 9:51 PM


    Quote: Adobe don't seem to be willing to activate it.

    No wonder folks are using pirated/illegal copies then?

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