Pixmania - be careful

Sponsored Links

30 Apr 2009 - 8:32 AM

• Options

Join ePHOTOzine for free and remove these adverts.

daly

9

30 Apr 2009 - 10:30 AM

• Options
  • Report Error / Abuse

0

I'm not quite sure what a 'result' is though!

I've been issued a refund, plus a £20 credit for "good faith", and thanked for my "patience and understanding".

But the item I ordered is clearly in stock at a much higher price. If I had the cash I'd actually order it to see if they'd send it when it's paid for at the higher price.

And yes, I only got an actual response when I emailed the "North European Supervisor" and CEO.

Henners88

4

7 May 2009 - 11:55 AM

• Options
  • Report Error / Abuse

0

I wouldn't touch Pixmania with a barge pole.. I had a bad experince with them about 3 years ago and that was enough to put me off for life.. Plus a friend of mine who worked for Dixons told me that Dixons use pixmania for their Camera stock!! Dixons are quite often cheaper online than most, but there appears to be a catch. Dixons buy their stock in mainland Europe for a cheaper price which allows them to be slightly cheaper in the UK. The only problem is if your Camera develops a fault and you contact Canon UK or Nikon UK for example, you will be told that your european warranty can only be honoured through an office in Germany!! This means you incur extra postage costs, and dealing with a foreign contact. The other alternative is to deal with faults directly through Dixons, but many of us know how much trouble that can be...Sometimes cheaper is not always the best option.

agoreira

9

8 May 2009 - 1:18 PM

• Options
  • Report Error / Abuse

0

Quote: My retailers of choice I think in no particular order are

Kerso
WE
Morris Photographic
Hilton Photographic

All of whom have given me excellent service

Not used Hilton, but I found WE just OK, the other two, first class.

agoreira

9

8 May 2009 - 5:29 PM

• Options
  • Report Error / Abuse

0

Quote: Never heard of Kerso
what is the web

He's a guy that sells kit brought in from USA. Got a good reputation, do a search here, he's been mentioned a lot before. Also has an ebay presence, and can be contacted kerso1123@msn.com

uggyy

7

8 May 2009 - 5:43 PM

• Options
  • Report Error / Abuse

0

Kerso not let me down as of yet.

Most my old camera club buy from him and he got a good rep in general.

I can understand him not being as cheap due to the poor pound rate..

JackAllTog (e2 Member)

4

29 Mar 2010 - 4:54 PM

• Options
  • Report Error / Abuse

0

Did a google uk search for a 550D, a set of 3 Sponsored Links came up:

550d
www.ebay.co.uk/photography Great deals on digital cameras Feed your passion on eBay.co.uk!

550d: £634.00
www.pixmania.co.uk Eos 500D + 18-55mm Lens In Stock! Buy Now

Canon 550D from £799
www.CalumetPhoto.co.uk/Canon550D Order the New 18MP DSLR Today - Get £50 Voucher and Free Canon Battery!

Wow the 2nd one looked good, but clicking through to Pixmania, the deal now says £705 - they are misleading us? this is not a VAT level difference - its just a untruth as far as i can see. The offered unit is not in stock either.

Thnaks for all the prior comments, seems like thay are a risky company to deal with anyway.

Phil1958

4

30 Mar 2010 - 7:31 PM

• Options
  • Report Error / Abuse

0

I tend to stick to my local camera shop - Cambrian Photography in Colwyn Bay, they will usually match WE prices. After sales service is 2nd to none and if my gear develops a fault they're just 5 minutes down the road so no postage costs - case in question, recently bought a 2nd hand 400D from them but noticed that the card release switch was a bit wobbly, took it back expecting them to have it for a few days to put it right - wrong! had an immediate replacement body off the 2nd hand shelf. You may pay lower prices on the web but IMO, you don't get better service. Have bought from online retailers such as MPB or Ffordes but only if Cambrian haven't got what I want.