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Please excuse me if I show off my communication skills and in-depth knowledge of ...

Forums > Computers > Please excuse me if I show off my communication skills and in-depth knowledge of IT & computing ..................... publicly

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    Cephus
    8
    2070 forum posts England
    5 Feb 2012 - 7:42 PM
    0

    I have just installed Photoshop 8 CS on a laptop with windows 7 platform.
    When I attempt to load or save a file I get the same result i.e.

    "Cannot complete your request because the disc is full"

    Can anyone please help?

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    5 Feb 2012 - 7:42 PM

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    how much free space have you i guess on disc

    Cephus
    8
    2070 forum posts England
    5 Feb 2012 - 8:09 PM
    0


    Quote: How much free space have you i guess on disc

    242 Gb of free space.

    StuartAt
    StuartAt (e2 Member)
    8
    971 forum postsStuartAt vcard England6 Constructive Critique Points
    5 Feb 2012 - 8:17 PM
    0

    Are you using a separate disk as the 'scratch disk' - if so, has that got plenty of space on it?

    Cephus
    8
    2070 forum posts England
    5 Feb 2012 - 8:24 PM
    0


    Quote: Are you using a separate disk as the 'scratch disk' - if so, has that got plenty of space on it?

    No I'm only using the disc in the laptop. The message does not mention "scratch disc" just "disc".

    mikehit
    mikehit (e2 Member)
    3
    4584 forum postsmikehit vcard United Kingdom5 Constructive Critique Points
    5 Feb 2012 - 8:38 PM
    0

    Each program has some space allocated to it, have you tried increasing the amount of memory (Disc and/or RAM) assigned to CS?

    i didn't think anything below cs 2 would run on windows 7. that aside it sounds like your cs is trying to save to the disk from which it was installed - or you/it have created a virtual disk somehow.

    Do you mean that that PS is successfully installed?

    What do you mean exactly when you say that you go to "load or save" a file?

    Where are you loading or saving it from and to?

    Cephus
    8
    2070 forum posts England
    5 Feb 2012 - 9:09 PM
    0

    I can start PS in the normal way and the prog will run.

    I can create a new file using File-New and a document opens.

    I can put text on the page with text using the text facility.

    When I try to save the page I am unable to because the file is locked.

    If I try to load an existing picture into PS I cant because I'm told "the disc is full"

    I am trying to save the doc to my pictures file on my C drive and trying to load a picture from the same place.

    Last Modified By Cephus at 5 Feb 2012 - 9:11 PM

    I've just tried doing everything you describe there and it all works. Admittedly, I'm using CS5 but in theory, it should be the same.
    I had wondered whether or not you had rasterised the type and flattened the layers but I managed to save it either way. Opening an image worked as normal, as I'd expect it to.
    I have to wonder if Jack's right when he says that he reckons that there's a compatability problem between your Photoshop 8 CS (I'm not really sure what that is) and Windows 7. It is looking likely.

    Cephus
    8
    2070 forum posts England
    5 Feb 2012 - 9:48 PM
    0

    OK guys thanks for your interest I'll just have to get used to paintshop SadSad

    I've never used Paintshop but I've just looked up your photoshop 8 CS and to be honest, it's so old that there's quite probably a free editor out there that would be a match for it.

    Sabreur
    5 Feb 2012 - 10:04 PM
    0

    Where on c: are you trying to save the file? CS won't be aware of the areas that Windows 7 protects, and a disk full message might actually mean 'you don't have permission to save'.

    You could try running CS as an administrator, and see if that changes anything.

    Cephus
    8
    2070 forum posts England
    5 Feb 2012 - 11:36 PM
    0


    Quote: Where on c: are you trying to save the file? CS won't be aware of the areas that Windows 7 protects, and a disk full message might actually mean 'you don't have permission to save'.

    You could try running CS as an administrator, and see if that changes anything.

    I do have an admin account, however I created another admin account in a different name and so far all is working OK so I'll stick to using the new account.

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