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Please excuse me if I show off my communication skills and in-depth knowledge of IT & computing ..................... publicly


Cephus Plus
10 2.2k England
5 Feb 2012 7:42PM
I have just installed Photoshop 8 CS on a laptop with windows 7 platform.
When I attempt to load or save a file I get the same result i.e.

"Cannot complete your request because the disc is full"

Can anyone please help?

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robthecamman 3 1.4k United Kingdom
5 Feb 2012 8:03PM
how much free space have you i guess on disc
Cephus Plus
10 2.2k England
5 Feb 2012 8:09PM

Quote:How much free space have you i guess on disc


242 Gb of free space.
StuartAt Plus
10 1.1k 8 England
5 Feb 2012 8:17PM
Are you using a separate disk as the 'scratch disk' - if so, has that got plenty of space on it?
Cephus Plus
10 2.2k England
5 Feb 2012 8:24PM

Quote:Are you using a separate disk as the 'scratch disk' - if so, has that got plenty of space on it?


No I'm only using the disc in the laptop. The message does not mention "scratch disc" just "disc".
mikehit Plus
5 7.4k 11 United Kingdom
5 Feb 2012 8:38PM
Each program has some space allocated to it, have you tried increasing the amount of memory (Disc and/or RAM) assigned to CS?
5 Feb 2012 8:38PM
i didn't think anything below cs 2 would run on windows 7. that aside it sounds like your cs is trying to save to the disk from which it was installed - or you/it have created a virtual disk somehow.
Jestertheclown 6 6.7k 245 England
5 Feb 2012 8:47PM
Do you mean that that PS is successfully installed?

What do you mean exactly when you say that you go to "load or save" a file?

Where are you loading or saving it from and to?
Cephus Plus
10 2.2k England
5 Feb 2012 9:09PM
I can start PS in the normal way and the prog will run.

I can create a new file using File-New and a document opens.

I can put text on the page with text using the text facility.

When I try to save the page I am unable to because the file is locked.

If I try to load an existing picture into PS I cant because I'm told "the disc is full"

I am trying to save the doc to my pictures file on my C drive and trying to load a picture from the same place.
Jestertheclown 6 6.7k 245 England
5 Feb 2012 9:38PM
I've just tried doing everything you describe there and it all works. Admittedly, I'm using CS5 but in theory, it should be the same.
I had wondered whether or not you had rasterised the type and flattened the layers but I managed to save it either way. Opening an image worked as normal, as I'd expect it to.
I have to wonder if Jack's right when he says that he reckons that there's a compatability problem between your Photoshop 8 CS (I'm not really sure what that is) and Windows 7. It is looking likely.
Cephus Plus
10 2.2k England
5 Feb 2012 9:48PM
OK guys thanks for your interest I'll just have to get used to paintshop SadSad
Jestertheclown 6 6.7k 245 England
5 Feb 2012 9:56PM
I've never used Paintshop but I've just looked up your photoshop 8 CS and to be honest, it's so old that there's quite probably a free editor out there that would be a match for it.
Sabreur 9 767 England
5 Feb 2012 10:04PM
Where on c: are you trying to save the file? CS won't be aware of the areas that Windows 7 protects, and a disk full message might actually mean 'you don't have permission to save'.

You could try running CS as an administrator, and see if that changes anything.
Cephus Plus
10 2.2k England
5 Feb 2012 11:36PM

Quote:Where on c: are you trying to save the file? CS won't be aware of the areas that Windows 7 protects, and a disk full message might actually mean 'you don't have permission to save'.

You could try running CS as an administrator, and see if that changes anything.



I do have an admin account, however I created another admin account in a different name and so far all is working OK so I'll stick to using the new account.

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