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Radio 5 Reporting Jessops Going Into Administration.

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saltireblue
saltireblue Site Moderator 43557 forum postssaltireblue vcard Norway23 Constructive Critique Points
9 Jan 2013 - 4:14 PM


Quote: You might want to spend any Jessops gift vouchers now.Sad


Quote: The administrators (PWC) say they are not in a position to honour vouchers. Ouch!

According to Sky News, neither vouchers nor returned goods will be accepted.

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9 Jan 2013 - 4:14 PM

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SlowSong
SlowSong e2 Member 54169 forum postsSlowSong vcard England28 Constructive Critique Points
9 Jan 2013 - 4:25 PM

Well, that's that then. I'll just have to be satisfied with the equipment and accesories I've got because I'm not travelling all round the country just so I can actually hold anything before buying it. A good thing in a way. Takes all the temptation out of harm's way.

Snapster
Snapster e2 Member 2113 forum postsSnapster vcard England
9 Jan 2013 - 4:41 PM

Unfortunately it's the times we live in, many people go onto the high street, try a product, then go home and source online for a 10-20% saving.
Give it a few more years and the high street will be full of charity, or specialist shops.
Why the CEO went to HMV I don't know, CD's / DVD's really are a dying market.
I may still like a CD, but my son thinks I've stepped out of the ark!

ikett
ikett  3328 forum posts England
9 Jan 2013 - 4:43 PM

What does this say for the state of the country?

Another major retailer failing, can only because nobody is buying!

I'm wondering how much of this is down to our millionare led governments austerity policy?

I know I only spend if I have to, it's a sad state of affairs.

mikehit
mikehit  46104 forum posts United Kingdom9 Constructive Critique Points
9 Jan 2013 - 4:43 PM

Does that mean they are in administration or not? If not then surely they have to honour any vouchers.

randomrubble
9 Jan 2013 - 4:48 PM

It's pretty sad for the staff, but in a way hard to mourn their passing. Looking for mid-high end compact or a mid range CSC recently, the branch in my local shoppig centre has nothing stock that I would be interested in.

When you look at where they have gone since mid 90s - aside from the VC owners loading them with debt - they went for small prime pitch/shopping centre (high rent) stores, emphasis on compacts, lower stock levels, abandoning used gear - essentially doing everything to emulte mainstream retailes but also, effectively, pushing the enthusiast away for the sake of 'growth'

In reality dedicated camera stores, even Jessops, were always an off pitch (i.e. lower rental) and specialist offer prior to that in much the same way as Hi-Fi stores. Done right I beleive may still have been a viable model for a small-medium chain with a strong web presence (prossibly under a different branding) for lower end kit.

Last Modified By randomrubble at 9 Jan 2013 - 4:49 PM
keith selmes
9 Jan 2013 - 4:51 PM


Quote: I used to work for jessops about 10 years ago

they were pretty good back then

Quote: made the mistake of trying to be a small independent but sell mass market

Roughly my thoughts, they didn't make the transition from being a film photography shop to a digital photography shop, or even an all photography shop, which would have been nice. My local branch had a make over, which seems to have been company policy, and became a sort of electronic boutique with displays of expensive little silver plastic digital cameras and not much sign of actual photography. The staff didn't like it any more than I did. Then they installed machines for printing from digital files, which seemed always to be not working. If they could have done that right it might have helped. Anyway, there wasn't much point going any more. There were other shops already doing electronics, and most stuff is cheaper on line anyway. The company didn't seem to think the skill and knowledge of their staff was worth anything, and they didn't seem to want me as a customer, so I stopped going there.

saltireblue
saltireblue Site Moderator 43557 forum postssaltireblue vcard Norway23 Constructive Critique Points
9 Jan 2013 - 4:51 PM


Quote: What does this say for the state of the country?

Another major retailer failing, can only because nobody is buying!

I'm wondering how much of this is down to our millionare led governments austerity policy?

I know I only spend if I have to, it's a sad state of affairs.

According to certain 'spokesmen' this has come about largely for two reasons:

1. The change from retail to Etail (online shopping)
2. The boom in camera phones leading to a far lower demand for dedicated cameras.

daviewat
daviewat  104104 forum posts Scotland
9 Jan 2013 - 4:54 PM

BBC reports it here

chris.maddock
9 Jan 2013 - 4:55 PM

Hardly surprising, it's been on the cards for several years now TBH. I think the rot set in when the family sold out and the new management went on a spending spree (IIRC the goal was 400 shops), in many cases buying competitor shops in the same town as existing Jessops branches. On top of that, they were too slow to react to internet shopping with the result that frequently they were way overpriced.

The last time I went into my local one I barely recognised it - no darkroom gear or materials when they were a damned good stockist of that, hardly any cameras or lenses, no s/h stuff and a huge order your prints machine dominating the centre of the customer floor space. All the staff seemed to be doing was handing over prints.
Gawd knows why though, three doors up across the road was a Snappy Snaps who did a far better job for less money - I first used them when recommended by a Jessops salesman - in the days when all the staff there were both knowledgeable, helpful and did the job because they were genuinely interested in photography rather than because it was "a job".

Whilst it's a shame to see another chain go, and the staff probably out of work, IMO the greater shame is that, due to the management's aggressive expansion, there just isn't anywhere else to go. They drove the competition out of business and have now done likewise to themselves.

Louise_Morris
Louise_Morris e2 Member 42284 forum postsLouise_Morris vcard England
9 Jan 2013 - 5:01 PM

Good job I spent the last of my vouchers last week really!!! Lucky or what - for me anyway but not the poor souls that will lose their jobs! I always found them good to deal with and they were local which was a big plus point!

RoyChilds
RoyChilds e2 Member 655 forum postsRoyChilds vcard England
9 Jan 2013 - 5:07 PM

Damm 40 in vouchers for Christmas Sad Jessops web site down no phone crap crap crap

Nick_w
Nick_w e2 Member 73801 forum postsNick_w vcard England99 Constructive Critique Points
9 Jan 2013 - 5:13 PM

It must be in and out, I checked it was up and running, posted accordingly, then clicked the link to check and its down.

My guess is they won't honour the vouchers (counts as an unsecured creditor - but there will be bargains as they will be selling off stock).

brian1208
brian1208 e2 Member 1110152 forum postsbrian1208 vcard United Kingdom12 Constructive Critique Points
9 Jan 2013 - 5:20 PM

Nick, I've just seen a BBC report on this and PWC say that Jessops will not be honouring any vouchers or taking any returned goods for the moment (which, if one were hopeful, may suggest there is a chance once things clear a bit - BUT )

Leif
Leif  9722 forum posts
9 Jan 2013 - 5:24 PM


Quote: Hardly surprising, it's been on the cards for several years now TBH. I think the rot set in when the family sold out and the new management went on a spending spree (IIRC the goal was 400 shops), in many cases buying competitor shops in the same town as existing Jessops branches. On top of that, they were too slow to react to internet shopping with the result that frequently they were way overpriced.

The last time I went into my local one I barely recognised it - no darkroom gear or materials when they were a damned good stockist of that, hardly any cameras or lenses, no s/h stuff and a huge order your prints machine dominating the centre of the customer floor space. All the staff seemed to be doing was handing over prints.
Gawd knows why though, three doors up across the road was a Snappy Snaps who did a far better job for less money - I first used them when recommended by a Jessops salesman - in the days when all the staff there were both knowledgeable, helpful and did the job because they were genuinely interested in photography rather than because it was "a job".

Whilst it's a shame to see another chain go, and the staff probably out of work, IMO the greater shame is that, due to the management's aggressive expansion, there just isn't anywhere else to go. They drove the competition out of business and have now done likewise to themselves.

Yes, hardly surprising. I recall when they had a shop near Leicester Polytechnic, about 35 years ago, and there were queues that went round the corner and along the street. They sold printing paper, film, development chemicals and so on at much lower prices than anyone else. Clearly they expanded far too fast, and never adapted their business model to cope with the modern world.

I must admit I hated the shop. Some staff were friendly, but many were hostile, and ignorant. Asking if they had a camera in stock, and then driving 35 miles to examine it only to be told that it had been sold after I put the phone down was typical of the incompetence and poor service. That said, they probably got pee'd off with people going in to fondle an item, and then after a good grope, leaving and buying it more cheaply online.

I think the future is with local independent shops, with knowledgeable staff, and competitive prices. Jessops had to pay the salaries of fat managers, pay dividends to share holders, and support more shops than the business model could handle. There are plenty of photographers who struggle to earn a living, and are more than happy to work a few days a week in a camera shop, and they know their onions.

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