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Does anyone know how long it usually takes for reported problems to be addressed?
I sent a report on the 25th and still haven't heard anything back, not even an acknowledgment!
Is it because I'm still in the trial period, or is this normal?
I was hoping to sign up and look into get domain moved from Clikpic if these problems are sorted, as my e2 has run out too.
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Usually within an hour, sometimes minutes! but we've just had a major redesign of the epz gallery section and it's caused us quite a headache.
Let me see what's occurring and I'll get back to you
That was speedy, Thank you!
Lol not overall though :-( I've replied to your report.
While you're there Pete, have a look at my report.......
Even through the troubles of the upgrade I sent a report in about a statistics problem I had noticed....I got a reply from a moderator telling me it had been reported previously within minutes and the next day it was fixed
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