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    Juliee
    Juliee  7382 forum posts England4 Constructive Critique Points
    27 Jan 2011 - 6:55 PM

    Does anyone know how long it usually takes for reported problems to be addressed?

    I sent a report on the 25th and still haven't heard anything back, not even an acknowledgment!
    Is it because I'm still in the trial period, or is this normal?

    I was hoping to sign up and look into get domain moved from Clikpic if these problems are sorted, as my e2 has run out too.

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    27 Jan 2011 - 6:55 PM

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    Pete
    Pete Site Moderator 1218416 forum postsPete vcard ePz Advertiser England96 Constructive Critique Points
    27 Jan 2011 - 6:59 PM

    Hi Juliee
    Usually within an hour, sometimes minutes! but we've just had a major redesign of the epz gallery section and it's caused us quite a headache.
    Let me see what's occurring and I'll get back to you
    Pete

    Juliee
    Juliee  7382 forum posts England4 Constructive Critique Points
    27 Jan 2011 - 7:00 PM

    That was speedy, Thank you!

    Pete
    Pete Site Moderator 1218416 forum postsPete vcard ePz Advertiser England96 Constructive Critique Points
    27 Jan 2011 - 7:10 PM

    Lol not overall though :-( I've replied to your report.

    JohnParminter
    27 Jan 2011 - 7:38 PM

    While you're there Pete, have a look at my report.......

    Wink

    lawbert
    lawbert  71640 forum posts England15 Constructive Critique Points
    27 Jan 2011 - 7:47 PM

    Even through the troubles of the upgrade I sent a report in about a statistics problem I had noticed....I got a reply from a moderator telling me it had been reported previously within minutesSmile and the next day it was fixedSmile

    Top WorkWink

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