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Has anyone ever dealt with this company? I have received a Ticket Master gift token and have been trying to book tickets to see War Horse.
I look on their website and right out until Feb 2013 there are virtually no tickets available from them at reasonable price. All they offer are £95 seats which includes a £10 charge over the theatres price. When I look at the theatre booking site there are many tickets available throughout the year.
When I phone I am on the phone for ages (4 calls today totaling 1 hour 20 minutes) with a message apologising that they value my custom and hold on further -- I just cannot get hold of them at all.
Am I just unlucky booking War Horse or is this normal practice for this company.
Can I get the money refunded?
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I have used ticket master they are a bit hit and miss, so err keep trying. when I have used them they have been the only option. The tickets did turn up but later than promised and I could only contact them through their on-line presence/tracking system.
Never (so far!) had any problem with Ticket Master.
I booked rock concerts/opera in London, B'ham, Bristol with them or via the venue booking office. I always choose the option to have the tickets sent 1st class as it's free.
I paid a booking fee per ticket (@ £2.00).
I'm giving them the benefit of the doubt at the moment as I understand they are also the official agents for the Olympic tickets which may explainn why I cannot get thru. tx for comments so far.
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