Login or Join Now

Upload your photos, chat, win prizes and much more

Username:
Password:
Remember Me

Can't Access your Account?

New to ePHOTOzine? Join ePHOTOzine for free!

Like 0

Unable to connect - site too slow ...etc.

Join Now

Join ePHOTOzine, the friendliest photography community.

Upload photos, chat with photographers, win prizes and much more for free!

Alan_Warriner
28 Sep 2010 - 11:26 PM

All while browsing the forums

23:15 29/9/2010

talktalk

Microsoft Windows XP [Version 5.1.2600]
(C) Copyright 1985-2001 Microsoft Corp.

C:\Documents and Settings\Alan>tracert www.ephotozine.com

Tracing route to www.ephotozine.com [85.118.234.131]
over a maximum of 30 hops:

1 2 ms 2 ms 3 ms 192.168.1.1
2 29 ms 28 ms 27 ms 92.17.64.1
3 35 ms 37 ms 35 ms xe-8-1-0-100.ner002.irl.as13285.net [62.24.254.2
18]
4 36 ms 35 ms 35 ms xe-10-1-0-100.bragg002.man.as13285.net [62.24.25
4.219]
5 38 ms 36 ms 36 ms xe-11-0-0-rt002.man.as13285.net [78.151.225.5]
6 42 ms 45 ms 42 ms xe-11-1-0-rt001.the.as13285.net [62.24.240.6]
7 45 ms 45 ms 43 ms xe-10-2-0-scr001.thn.as13285.net [78.144.1.6]
8 44 ms 46 ms 44 ms host-78-144-0-211.as13285.net [78.144.0.211]
9 166 ms 204 ms 219 ms ge5-1-cr0.thn.uk.as6908.net [78.144.3.14]
10 47 ms 45 ms 47 ms 193.151.124.153
11 * * * Request timed out.
12 * * * Request timed out.
13 * * * Request timed out.
14 * * * Request timed out.
15 * * * Request timed out.
16 * * * Request timed out.
17 * * * Request timed out.
18 * * * Request timed out.
19 * * * Request timed out.
20 * * * Request timed out.
21 * * * Request timed out.
22 * * * Request timed out.
23 * * * Request timed out.
24 * * * Request timed out.
25 * * * Request timed out.
26 * * * Request timed out.
27 * * * Request timed out.
28 * * * Request timed out.
29 * * * Request timed out.
30 * * * Request timed out.

Trace complete.

C:\Documents and Settings\Alan>tracert www.ephotozine.com

Tracing route to www.ephotozine.com [85.118.234.131]
over a maximum of 30 hops:

1 2 ms 2 ms 2 ms 192.168.1.1
2 28 ms 29 ms 27 ms 92.17.64.1
3 35 ms 35 ms 35 ms xe-8-1-0-100.ner002.irl.as13285.net [62.24.254.2
18]
4 35 ms 35 ms 35 ms xe-10-1-0-100.bragg002.man.as13285.net [62.24.25
4.219]
5 38 ms 36 ms 36 ms xe-11-0-0-rt002.man.as13285.net [78.151.225.5]
6 43 ms 42 ms 43 ms xe-11-1-0-rt001.the.as13285.net [62.24.240.6]
7 44 ms 43 ms 44 ms xe-10-2-0-scr001.thn.as13285.net [78.144.1.6]
8 44 ms 43 ms 44 ms host-78-144-0-211.as13285.net [78.144.0.211]
9 100 ms 198 ms 57 ms ge5-1-cr0.thn.uk.as6908.net [78.144.3.14]
10 44 ms 43 ms 44 ms 193.151.124.153
11 * * * Request timed out.
12 * * * Request timed out.
13 * * * Request timed out.
14 * * * Request timed out.
15 * * * Request timed out.
16 * * * Request timed out.
17 * * * Request timed out.
18 * * * Request timed out.
19 * * * Request timed out.
20 * * * Request timed out.
21 * * * Request timed out.
22 * * * Request timed out.
23 * * * Request timed out.
24 * * * Request timed out.
25 * * ^C
C:\Documents and Settings\Alan>tracert www.ephotozine.com

Tracing route to www.ephotozine.com [85.118.234.131]
over a maximum of 30 hops:

1 2 ms 2 ms 3 ms 192.168.1.1
2 28 ms 27 ms 28 ms 92.17.64.1
3 37 ms 35 ms 70 ms xe-8-1-0-100.ner002.irl.as13285.net [62.24.254.2
18]
4 36 ms 59 ms 35 ms xe-10-1-0-100.bragg002.man.as13285.net [62.24.25
4.219]
5 38 ms 36 ms 58 ms xe-11-0-0-rt002.man.as13285.net [78.151.225.5]
6 44 ms 45 ms 43 ms xe-11-1-0-rt001.the.as13285.net [62.24.240.6]
7 44 ms 43 ms 47 ms xe-10-2-0-scr001.thn.as13285.net [78.144.1.6]
8 44 ms 43 ms 49 ms host-78-144-0-211.as13285.net [78.144.0.211]
9 43 ms 43 ms 43 ms ge5-1-cr0.thn.uk.as6908.net [78.144.3.14]
10 45 ms 44 ms 44 ms 193.151.124.153
11 * * * Request timed out.
12 * * * Request timed out.
13 * * * Request timed out.
14 * * * Request timed out.
15 * * * Request timed out.
16 * * * Request timed out.
17 * * * Request timed out.
18 * *

Sponsored Links
Sponsored Links 
28 Sep 2010 - 11:26 PM

Join ePHOTOzine for free and remove these adverts.

davidburleson
davidburleson ePHOTOzine Staff 72335 forum postsdavidburleson vcard United Kingdom
29 Sep 2010 - 9:41 AM

Hi Alan,

Looks like on the first 2 traceroutes that hope 9 is taking quite alot longer than the others. This is before your connection ever accesses our server. I'll pass these details to our server admin to see what he can make of it.

David

Alan_Warriner
30 Sep 2010 - 9:49 PM

forums

Microsoft Windows XP [Version 5.1.2600]
(C) Copyright 1985-2001 Microsoft Corp.

C:\Documents and Settings\Alan>tracert www.ephotozine.com

Tracing route to www.ephotozine.com [85.118.234.131]
over a maximum of 30 hops:

1 2 ms 1 ms 1 ms 192.168.1.1
2 25 ms 26 ms 26 ms 92.16.112.1
3 34 ms 34 ms 33 ms xe-8-1-0-100.ner002.irl.as13285.net [62.24.254.2
18]
4 33 ms 34 ms 33 ms 62.24.254.139
5 36 ms 35 ms 35 ms xe-10-0-0-rt002.man.as13285.net [78.151.225.9]
6 75 ms 41 ms 70 ms xe-11-1-0-rt001.the.as13285.net [62.24.240.6]
7 42 ms 41 ms 41 ms xe-10-3-0-scr001.thn.as13285.net [78.144.1.8]
8 42 ms 78 ms 41 ms host-78-144-0-211.as13285.net [78.144.0.211]
9 43 ms 202 ms 199 ms ge5-1-cr0.thn.uk.as6908.net [78.144.3.14]
10 42 ms 41 ms 42 ms 193.151.124.153
11 * * * Request timed out.
12 * * * Request timed out.
13 * ^C
C:\Documents and Settings\Alan>

davidburleson
davidburleson ePHOTOzine Staff 72335 forum postsdavidburleson vcard United Kingdom
1 Oct 2010 - 9:17 AM

Hi Alan,

Again, problem at hop 9. Looks like its taking too long. This sort of stuff is dealt with by your ISP, nothing that we can do.

Alan_Warriner

One part of one site, I don't thnk so

User_Removed
1 Oct 2010 - 6:00 PM

I agree.

(This just took several seconds to upload David - and no I didn't have time to run tracert whilst the wait happened Wink)

Last Modified By User_Removed at 1 Oct 2010 - 6:02 PM
Carabosse
Carabosse e2 Member 1139395 forum postsCarabosse vcard England269 Constructive Critique Points
1 Oct 2010 - 6:09 PM

It's been bad this evening! Sad

MikeA
MikeA  91166 forum posts England
1 Oct 2010 - 6:43 PM

My ISP has stated after I queried the hop via NL the other day for EPZ, Spain today that they have no control over the Internet routing to a site, lets face it that is a fundamental operating
characteristic of the system.
Looking at the latest posts this is now turning into the proverbial game of tennis and I do not play. Loss of E2 membership is no hardship to me and not paying for its use will give me no cause to complain when I cannot connect, so lapse it willWink

User_Removed
1 Oct 2010 - 9:57 PM

This from last night...

Tracing route to www.ephotozine.com [85.118.234.131]
over a maximum of 30 hops:

1 98 ms 99 ms 99 ms api.home [192.168.1.254]
2 72 ms 64 ms 58 ms esr2.miltonkeynes3.broadband.bt.net [217.47.74.1
41]
3 92 ms 58 ms 15 ms 217.47.74.77
4 125 ms 107 ms 35 ms 213.1.69.30
5 18 ms 27 ms 23 ms 213.120.182.58
6 165 ms 162 ms 141 ms 217.41.222.62
7 21 ms 18 ms 18 ms 217.41.222.182
8 47 ms 24 ms 55 ms acc2-10GigE-0-0-0-5.bm.21cn-ipp.bt.net [109.159.
248.202]
9 38 ms 89 ms 40 ms core1-te0-2-5-0.ilford.ukcore.bt.net [109.159.24
8.129]
10 24 ms 24 ms 24 ms core1-xe10-0-0.redbus.ukcore.bt.net [62.6.200.81
]
11 77 ms 208 ms 202 ms te1-1-cr0.thn.uk.as6908.net [195.66.225.32]
12 24 ms 22 ms 23 ms 193.151.124.153
13 * * * Request timed out.
14 * * * Request timed out.
15 * * * Request timed out.
16 * * * Request timed out.
17 * * * Request timed out.
18 * * * Request timed out.
19 * * * Request timed out.
20 * * * Request timed out.
21 * * * Request timed out.
22 * * * Request timed out.
23 * * * Request timed out.
24 * * * Request timed out.
25 * * * Request timed out.
26 * * * Request timed out.
27 * * * Request timed out.
28 * * * Request timed out.
29 * * * Request timed out.
30 * * * Request timed out.

Trace complete.

C:\Documents and Settings\Administrator>

lobsterboy
lobsterboy Site Moderator 1014125 forum postslobsterboy vcard United Kingdom13 Constructive Critique Points
1 Oct 2010 - 10:11 PM

Funny how they all seem to die at 193.151.124.153.

But the site is running fine for me yet I get a similar tracert result:
Tracing route to www.ephotozine.com [85.118.234.131]
over a maximum of 30 hops:

1 1 ms 1 ms 1 ms 192.168.0.1
2 12 ms 13 ms 12 ms adsl-2-solo-172-1.claranet.co.uk [80.168.172.1]
3 * 11 ms 12 ms claranet-pri-local-t6-se2.router.uk.clara.net [195.157.6.109]
4 11 ms 11 ms 14 ms g1-1-3-t6-cr1.router.uk.clara.net [195.157.7.38]
5 12 ms 12 ms 11 ms ten0-0-0-t6-br1.router.uk.clara.net [195.8.86.206]
6 145 ms 209 ms 89 ms ge2-23-cr0.thn.uk.as6908.net [195.8.68.74]
7 12 ms 14 ms * 193.151.124.153
8 * * * Request timed out.
9 * * * Request timed out.
10 * * * Request timed out.
11 * * * Request timed out.

I would suggest therefore the Tracert results are not related to the problem.

Chris

Last Modified By lobsterboy at 1 Oct 2010 - 10:12 PM
Pete
Pete Site Moderator 1318441 forum postsPete vcard ePz Advertiser England96 Constructive Critique Points
1 Oct 2010 - 10:20 PM


Quote: I would suggest therefore the Tracert results are not related to the problem.

Any other thoughts Chris?...we've checked all the site related things that could possibly cause it. Also why is only happening to a few? I tend to do a lot of memory intensive stuff with the gallery and never get any issues - it's been super fast for the last six months or so. Anyone with experience in this sort of speed related stuff? Having done many tests the IT guys are convinced it's related to the road into the site and not the site. I can accept that as a valid reason...but happy to pursue other avenues if we get it fixed

lobsterboy
lobsterboy Site Moderator 1014125 forum postslobsterboy vcard United Kingdom13 Constructive Critique Points
1 Oct 2010 - 10:29 PM

Has anybody who has the problem tried the Google DNS fix? As I said the current Mrs Lobster had real problems with one particular site, timing out & becoming unavailable of an evening - the Google DNS fix has fixed it like magic!

Jestertheclown
1 Oct 2010 - 10:44 PM


Quote: Has anybody who has the problem tried the Google DNS fix?

I've changed my IP address to the Google one and everything is quicker, not just Epz.
The change was immediate and obvious, and certainly not just perceived.
Although it's improved, Epz. is still a bit slow (by comparison) but I've always put that down to the fact that there's so much of it to load.
As yet, I haven't encountered the "returning to the wrong page game" or the painfully slow loading times I used to sometimes get but the problems were always fairly intermittent anyway.

Even if you're happy with the way the site's behaving, trying the Google DNS might impress you.

Jester.

User_Removed
3 Oct 2010 - 8:18 PM

Here we go... just had a major hang-up at 'view.atdmt.com' -

Microsoft Windows XP [Version 5.1.2600]
(C) Copyright 1985-2001 Microsoft Corp.

C:\Documents and Settings\Administrator>tracrt www.ephotozine.com
'tracrt' is not recognized as an internal or external command,
operable program or batch file.

C:\Documents and Settings\Administrator>tracert www.www.ephotozine.com

Tracing route to www.www.ephotozine.com [92.242.132.15]
over a maximum of 30 hops:

1 57 ms 99 ms 99 ms api.home [192.168.1.254]
2 14 ms 13 ms 14 ms esr2.miltonkeynes3.broadband.bt.net [217.47.74.1
41]
3 14 ms 14 ms 13 ms 217.47.74.77
4 17 ms 17 ms 17 ms 213.1.69.30
5 24 ms 17 ms 17 ms 213.120.182.58
6 17 ms 17 ms 38 ms 217.41.222.50
7 17 ms 18 ms 18 ms 217.41.222.182
8 18 ms 17 ms 18 ms acc2-10GigE-0-7-0-5.bm.21cn-ipp.bt.net [109.159.
248.206]
9 23 ms 21 ms 21 ms core2-te0-4-0-4.ealing.ukcore.bt.net [109.159.24
8.141]
10 21 ms 22 ms 22 ms core2-pos5-0-0.telehouse.ukcore.bt.net [194.74.6
5.126]
11 22 ms 21 ms 21 ms ge-1-0-7.rt0.the.uk.goscomb.net [195.66.224.226]

12 228 ms 306 ms 283 ms catalyst2-10.gw.goscomb.net [93.89.90.10]
13 22 ms 22 ms 25 ms 84.18.192.134
14 * * * Request timed out.
15 * * * Request timed out.
16 * * * Request timed out.
17 * * * Request timed out.
18 * * * Request timed out.
19 * * * Request timed out.
20 * * * Request timed out.
21 * * * Request timed out.
22 * * * Request timed out.
23 * * * Request timed out.
24 * * * Request timed out.
25 * * * Request timed out.
26 * * * Request timed out.
27 * * * Request timed out.
28 * * * Request timed out.
29 * * * Request timed out.
30 * * * Request timed out.

Trace complete.

C:\Documents and Settings\Administrator>

Report submitted.

lobsterboy
lobsterboy Site Moderator 1014125 forum postslobsterboy vcard United Kingdom13 Constructive Critique Points
3 Oct 2010 - 8:28 PM

what happensif you tracert view.atdmt.com

Add a Comment

You must be a member to leave a comment

Username:
Password:
Remember me:
Un-tick this box if you want to login each time you visit.