Upload your photos, chat, win prizes and much more
Can't Access your Account?
New to ePHOTOzine? Join ePHOTOzine for free!
Upload photos, chat with photographers, win prizes and much more for free!
I've recently recieved a new vodafone contract, 1/2 an hour after the phone was connected started to recieve pretty disgusting text messages linking to porn sites, the language they use on the initial text is dire (and i am certainly not prudish) At the bottom of the page was a notice saying' to stop recieving these messages, text STOP to 89809', so did that and the phone said that i had to contact vodafone. Rang them up and they said that the 89809 number is a preminum number so was barred and i had to request to have the bar removed, the chap said the texts could cost a lot, but gave me the companies phone number to contact which is also premium which coast £1.50 a min. How are they allowed to do this. Who's responsibility should it be, how did they get my phone number, the first text came less than 1/2 an hour after connection. What shall i do, I'm really annoyed at this one.
Join ePHOTOzine for free and remove these adverts.
Report it to Vodafone, tell them it was a new phone.
Most likely it has been an old number passed on to you or else someone at the store is passing on the numbers, most likely for a fee.
Complain, complain, complain...then there is Oftel...
Take it back to the shop and shout as loud as you can about it.
I would certainly be on the phone to Vodafone customer services immediately.
I'd also get Trading Standards involved immediately.
I agree with John, contact Vodafone and complain they should be able to block the incoming texts. The link to their customer services contact details is here and they operate a 24hr service. Don't get the bar removed (unless you need it), and certainly I wouldn't reply to the text number.
oops...and Doug & Mike
It's nice to feel we're contributing Doug...
I didn't use your OTST by-line this time Mike
Have you bought a Concorde Mike?
Did report it to vodafone, asked the chap how they could have got my number and he said he didn't know!! Didn't know they re-issued numbers, also bought it from mobilephonesdirect on the net & they are very diffficult to get hold of!
It was probably a bot sending out messages to sequences of numbers and then they just reap the money from any replies, so it may not have been re-issued. But it is still the service providers responsibility to block the nuisance texts, did they offer to help?
Quote: did they offer to help?
They found the number for ME to ring @ £1.50 a min to call that's all, although they were polite. I'll get back on to it in the morning but as you sayQuote: it is still the service providers responsibility to block the nuisance texts
Here's a link to OFCOM and their recommendations.
Hope you get the problem sorted soon
that is extremely bad news.
Because I have a slight speech impediment, which always shows up when using phones, I don't have a contract with no-one. My phone is one of those cheapy Vodafone Simply, a Sagem model. Bog standard, it suits me, it's hardly ever on and I use pay as you go. How easy is that?
ePHOTOzine, the web's friendliest photography community.
Upload photos, chat with photographers, win prizes and much more.
You must be a member to leave a comment
This month's sponsor
Get the latest photography news straight from ePHOTOzine in your email every month and win prizes!
30th April 2013 - 31st May 2013
Check out ePHOTOzine's inspirational photo month calendar! Each day click on a window to unveil new photography tips, treats and techniques.
View May's Photo Month Calendar