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Why does my Canon 400d keep crashing!?

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phaz99
phaz99  626 forum posts Scotland1 Constructive Critique Points
13 Dec 2007 - 3:55 PM

Hello, I only bought my camera last weekend and so far it has crashed on me at least 3 or 4 times! The power button stays on and everything seems to work except I cant take a photo and the screen is not on! and when i turn the cameras off it doesnt actually go off! the only way to fix it is to take the battery out which is rather irritating!

any ideas as to what might be the cause? the battery is fully charged and it happens randomly, doesnt seem to matter what mode i am in!

I am thinking i should take it back to the shop!?

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13 Dec 2007 - 3:55 PM

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whipspeed
whipspeed e2 Member 104040 forum postswhipspeed vcard United Kingdom22 Constructive Critique Points
13 Dec 2007 - 4:04 PM

Yes, take it back, if you do so within 7 days, they will replace, if it's over, they repair and you'll be without the camera. I think thats the current thing with shops.

brian1208
brian1208 e2 Member 1110227 forum postsbrian1208 vcard United Kingdom12 Constructive Critique Points
13 Dec 2007 - 4:22 PM

if its Jessops its 30 days in which they replace or refund (just used it)

whipspeed
whipspeed e2 Member 104040 forum postswhipspeed vcard United Kingdom22 Constructive Critique Points
13 Dec 2007 - 4:51 PM

That's good to know.

strawman
strawman  1022006 forum posts United Kingdom16 Constructive Critique Points
13 Dec 2007 - 6:06 PM

As it is new I would agree with the contact seller advice. It may be worth a check how it works with a different memory card.

You could always check the firmware version and the latest version on the canon web site, the upgrade info should tell you if it is to fix a lock up problem.

But I would not update the firmware unless you are certain. Gettign a new one sounds the smart advice.

sharonf
sharonf  787 forum posts United Kingdom
13 Dec 2007 - 7:10 PM

mine did the same, i was shooting in raw on continous, and i had to take battery out, i put it down to the large files and it needed time to buffer up, it's been fine since and i never lost a file when i took out the battery so who knows.

csurry
csurry  129230 forum posts92 Constructive Critique Points
13 Dec 2007 - 7:19 PM

Are you shooting lots of images when it happens?

JohnHorne
JohnHorne  91023 forum posts
13 Dec 2007 - 7:26 PM


Quote: Are you shooting lots of images when it happens?

I don't think he/she shoots any images when it happens.
Wink

miptog
miptog  83532 forum posts United Kingdom61 Constructive Critique Points
13 Dec 2007 - 7:32 PM

Simply and easiest solution is to take it back, and get it replaced.

csurry
csurry  129230 forum posts92 Constructive Critique Points
13 Dec 2007 - 7:41 PM


Quote: I don't think he/she shoots any images when it happens.

You know what I meant John - are you going to start being awkward again Wink

Hanners
Hanners e2 Member 8875 forum postsHanners vcard Ireland10 Constructive Critique Points
13 Dec 2007 - 7:41 PM

perhaps you should ask Super J !!!

phaz99
phaz99  626 forum posts Scotland1 Constructive Critique Points
14 Dec 2007 - 10:37 AM

Thanks for all your replies! I am just going to take it back to Jessops today and hopefully get it replaced!

And to answer your question i havent usually been shooting much when it crashes! did it to me the first time a turned it on!! lol! Smile

tomcat
tomcat e2 Member 85907 forum poststomcat vcard United Kingdom15 Constructive Critique Points
20 Jan 2008 - 6:01 PM


Quote: Why does my Canon 400d keep crashing!?

Bad Driving ? Wink

Just Jas
Just Jas  1225751 forum posts England1 Constructive Critique Points
20 Jan 2008 - 6:17 PM


Quote: Quote:Why does my Canon 400d keep crashing!?Bad Driving ?

Probably bad drivers! Wink

tomcat
tomcat e2 Member 85907 forum poststomcat vcard United Kingdom15 Constructive Critique Points
20 Jan 2008 - 7:09 PM


Quote: Probably bad drivers

Love it!!! Wink

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