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Why does my Canon 400d keep crashing!?


phaz99 6 26 1 Scotland
13 Dec 2007 3:55PM
Hello, I only bought my camera last weekend and so far it has crashed on me at least 3 or 4 times! The power button stays on and everything seems to work except I cant take a photo and the screen is not on! and when i turn the cameras off it doesnt actually go off! the only way to fix it is to take the battery out which is rather irritating!

any ideas as to what might be the cause? the battery is fully charged and it happens randomly, doesnt seem to matter what mode i am in!

I am thinking i should take it back to the shop!?

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whipspeed e2
10 4.0k 22 United Kingdom
13 Dec 2007 4:04PM
Yes, take it back, if you do so within 7 days, they will replace, if it's over, they repair and you'll be without the camera. I think thats the current thing with shops.
brian1208 e2
11 10.4k 12 United Kingdom
13 Dec 2007 4:22PM
if its Jessops its 30 days in which they replace or refund (just used it)
whipspeed e2
10 4.0k 22 United Kingdom
13 Dec 2007 4:51PM
That's good to know.
strawman 10 22.0k 16 United Kingdom
13 Dec 2007 6:06PM
As it is new I would agree with the contact seller advice. It may be worth a check how it works with a different memory card.

You could always check the firmware version and the latest version on the canon web site, the upgrade info should tell you if it is to fix a lock up problem.

But I would not update the firmware unless you are certain. Gettign a new one sounds the smart advice.
sharonf 8 87 United Kingdom
13 Dec 2007 7:10PM
mine did the same, i was shooting in raw on continous, and i had to take battery out, i put it down to the large files and it needed time to buffer up, it's been fine since and i never lost a file when i took out the battery so who knows.
csurry
12 9.2k 92
13 Dec 2007 7:19PM
Are you shooting lots of images when it happens?
JohnHorne 9 1.0k
13 Dec 2007 7:26PM

Quote:Are you shooting lots of images when it happens?

I don't think he/she shoots any images when it happens.
Wink
miptog 9 3.5k 61 United Kingdom
13 Dec 2007 7:32PM
Simply and easiest solution is to take it back, and get it replaced.
csurry
12 9.2k 92
13 Dec 2007 7:41PM

Quote:I don't think he/she shoots any images when it happens.


You know what I meant John - are you going to start being awkward again Wink
Hanners e2
8 875 10 Ireland
13 Dec 2007 7:41PM
perhaps you should ask Super J !!!
phaz99 6 26 1 Scotland
14 Dec 2007 10:37AM
Thanks for all your replies! I am just going to take it back to Jessops today and hopefully get it replaced!

And to answer your question i havent usually been shooting much when it crashes! did it to me the first time a turned it on!! lol! Smile
tomcat e2
9 6.0k 15 United Kingdom
20 Jan 2008 6:01PM

Quote:Why does my Canon 400d keep crashing!?


Bad Driving ? Wink
20 Jan 2008 6:17PM

Quote:Quote:Why does my Canon 400d keep crashing!?Bad Driving ?


Probably bad drivers! Wink
tomcat e2
9 6.0k 15 United Kingdom
20 Jan 2008 7:09PM

Quote:Probably bad drivers


Love it!!! Wink

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