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Windows 8 mail problems

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Camairish
Camairish  81276 forum posts Scotland
18 Jan 2013 - 3:13 PM

Hi - I bought a new laptop which unfortunately has Windows 8 installed on it. It's a steep learning curve for me compared with all other previous Windows OS. One of my biggest issues is sending emails - my btinternet address is set up and I can receive emails ok and send some although they sit in the outbox for a bit before going. However, whenever I try to send an email with images it sits in the outbox for a short while then moves into the drafts folder and sets up camp there!!! Any help appreciated, thanks, Ian.

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redsnappa
redsnappa  111911 forum posts United Kingdom
18 Jan 2013 - 4:02 PM

The default Windows 8 mail app is also designed with cloud support thus it does not support pop3 email systems it is imap only. If your BT email is pop3 there are plenty of other email clients that will work well with a pop3 email.

Camairish
Camairish  81276 forum posts Scotland
18 Jan 2013 - 4:10 PM

Thanks redsnappa - think I'll download Mozilla and bypass Windows 8 Mail altogether.

Camairish
Camairish  81276 forum posts Scotland
18 Jan 2013 - 4:34 PM

OK, I've downloaded Mozilla Thunderbird (which is compatible with Windows 8) but I cannot seem to get the installer to run. When I locate the file in my downloads & click on it (or use run as administrator) nothing happens.
Can anyone point me in the right direction here too please?
Many thanks, Ian.

Jestertheclown
18 Jan 2013 - 5:00 PM

I'm using Thunderbird and Windows 8, so yes, it can be done.

This is probably a silly question but you did download Thunderbird directly from Mozilla?

I once had a problem installing it, having, rather foolishly as it turned out, downloaded it from 'soft tonic' or somewhere.

Camairish
Camairish  81276 forum posts Scotland
18 Jan 2013 - 5:16 PM

I did yes, I've shut the laptop down & will restart & try again when I get home later tonight. At least I know it'll work so thanks for that.

Phil_Restan
18 Jan 2013 - 5:26 PM

This is what I use with win 8 Windows essentials 2012 it gives you windows live mail which will handle your pop3 accounts

lobsterboy
lobsterboy Site Moderator 1014126 forum postslobsterboy vcard United Kingdom13 Constructive Critique Points
18 Jan 2013 - 6:06 PM


Quote: I'm using Thunderbird and Windows 8, so yes, it can be done.

Me too. Use IE from the desktop not the start menu to download it from here & it should all work OK.

User_Removed
18 Jan 2013 - 7:49 PM

Another vote for Thunderbird.

Camairish
Camairish  81276 forum posts Scotland
19 Jan 2013 - 2:06 AM

Thanks guys but it's just not working for me. Have downloaded it with both Google and IE - both from the Mozilla site. It appears in my downloads but just will not open, I don't get the option to RUN the program after download is completed. I can't delete the downloads either because it says they are open!! If there are any other suggestions I'd appreciate them, if not I'll try Phils suggestion.

Thanks, Ian.

davewaine
davewaine  7115 forum posts England3 Constructive Critique Points
19 Jan 2013 - 8:11 AM

I only use webmail. It works on anything.

rhol2
rhol2 e2 Member 3287 forum postsrhol2 vcard United Kingdom1 Constructive Critique Points
19 Jan 2013 - 8:53 AM

I had similar problems with the btinternet account, and now use Yahoo Mail and Hotmail, which seem fine.

Last Modified By rhol2 at 19 Jan 2013 - 8:54 AM
Jestertheclown
20 Jan 2013 - 3:13 PM


Quote: I use with win 8 Windows essentials 2012

Is that a desktop or a webmail application?

Phil_Restan
20 Jan 2013 - 4:03 PM


Quote: I use with win 8 Windows essentials 2012
Is that a desktop or a webmail application?

Desktop,

Jestertheclown
20 Jan 2013 - 4:05 PM

Thanks Phil.

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