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No post = FRAUD !!

dianah > dianah Blog > No post = FRAUD !!
20/10/2008 - 3:50 PM



Unique views 386 (525)

I am feeling so violated.
We have had no post for about a week and four things that we have paid for haven't arrived. Also credit card statements and a letter from our solicitors.
I managed to grab the postman this morning who we know really well and asked him where our post was rather jokingly.
He told us that it had been redirected to an address in Norwich . I told him that was impossible..he told me he had seen the signed document, my husband's signature apparently.
I have phoned the Post office and the Bank and they have looked into it and it seems that someone has taken our details from the internet and have tried to open accounts and gain money with our name. They haven't succeeded in managing to do that but they were able to redirect all our post to an address that no one will give me.
Not only have we lost our post but any future post will be held in a holding bay until this is sorted because I am just a voice on the phone and I could be anyone !
I just feel as though I have been burgled. There is nothing to stop this person getting passports , driving licences etc.
I think what has upset me most is the fact that this postman has seen us most days..talked to us twice in the last week and not mentioned this to us once.
Now going to make a strong cup of coffee ..please everybody be very aware of the risks on leaving card details. I never believed it could happen to us.

Comments

KarenFB
KarenFB Junior Gallery Team 84275 forum postsKarenFB vcard England163 Constructive Critique Points
20 Oct 2008 - 4:54 PM

Oh my....................Dinah, I am so sorry!!!! I cannot imagine how you are feeling!

We had a meeting with the Bank Manager just the other day and he described just how easy it is for scumbags to do this. Yet when I worked for the Post Office I had to see several pieces of identification from people who wanted to redirect their mail - how on earth do the lowlife that do this get away with it!!!! I do hope this is sorted in double quick time.

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dianah
dianah  824474 forum posts United Kingdom4 Constructive Critique Points
20 Oct 2008 - 5:16 PM

Hi Karen..thank you for your message. I have logged it with the police now and they are looking into it as well but it is strange what a horrible feeling it gives you..just as if someone has been in our house !
I will be better tomorrow I expect. Smile

Chant57
Chant57 e2 Member 8372 forum postsChant57 vcard United Kingdom3 Constructive Critique Points
21 Oct 2008 - 2:14 PM

Im so sorry this has happened to you Dianah, and I can relate to your feelings of feeling violated. I was in the unfortunate position of being burgled several years ago, and its hard to describe the feeling, I was uneasy for many months and did in fact at one time contemplate moving house as it just didnt feel like "home" anymore. Thankfully, those feelings subsided. I do hope that you get this sorted out, if it is any comfort, you are not the first and in all likelyhood will not be the last to be a victim of internet fraud.
Wishing you a speedy successful outcome to this terrible incident.
Chant x

dianah
dianah  824474 forum posts United Kingdom4 Constructive Critique Points
21 Oct 2008 - 4:58 PM

Thank you Chant.
It is lovely to hear from you and I do feel better today. The Police have taken over and are trying to get to the bottom of it now as the Post Office seem to have closed ranks !
I know it must happen to so many people..very scarey !

aftertherain
22 Oct 2008 - 12:09 PM

What an awful thing to happen to you and what a warning for all of us.
I do despair of the Post Office, I'm guessing your postman's Christmas Bonus won't be generous this year.

Bellie
Bellie  7507 forum posts
22 Oct 2008 - 12:56 PM

Strange things are happening at my local sorting office too - not good. Not surprising the Post Office has closed ranks... someone somewhere has screwed up big time. Hope they get them.

dianah
dianah  824474 forum posts United Kingdom4 Constructive Critique Points
22 Oct 2008 - 5:58 PM

I have just had victim support on the phone asking if I was managing ! I had to smile really. The Police have spoken to the Post Office but they won't give them any information either until it is reported as a crime, which it now has been.
I can't even find out what pieces of ID they used to get the address changed. I am told that it will take weeks but the Police are taking it further. The Post office Fraud Department stated 'No, we won't be taking any action in this case and no, you can't claim for your lost parcels because they were delivered to an address.' When I pointed out it wasn't my addresss the answer was..' we can't be held responsible for that' ! I despair totally.

brownsilent
brownsilent e2 Member 7brownsilent vcard United Kingdom2 Constructive Critique Points
3 Nov 2008 - 9:10 AM

Only now I read your blog. Hope everything is sorted by now Diana. Yes, modern life can be wonderful but also very violating. There should be all the more security in such actions, even if it meant more troubles for everybody. and yes, the authorities can be very unhelpful, as they are faultless!
I keep my fingers crossed for you that everything is going to be solved.
Johanna

WelshKiwi
WelshKiwi  63231 forum posts Wales2 Constructive Critique Points
22 Dec 2008 - 9:00 AM

Hiya Di.

I thought the post office was supposed to send a letter to the house that it was being re directed from (yours) informing YOU of the re direction so that fraud could not happen in this way.

If you look at a re direction form you can choose if you have the new address showing or not but the Post office should have sent a letter to you.

PM me or emails me if you want further info.

Sorry Ive not been around much lately.

Chin up kiddo. Smile

Lee xxx

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