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Finally - three weeks later - got my B&W photos back from Jessops after the London One Camera, One Lens meet. Popped the CDs in the PC to take a quick look, and every single shot on three CDs has been scanned upside-down!
I'd complain, but I don't want them taking ANOTHER 3 weeks to correct this ****-up! Needless to say, I will not be using Jessops services again!