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pentaxpatty

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pentaxpatty > pentaxpatty Recent Activity > pentaxpatty's Forum Comments
TopicRepliesLast Post
Thank you all for Help :)
Just to say a big thank you for all the help from people here, I am so pleased to have got the laptop working and now virus free, it is a lesson to learn, I have no idea how it got it, but these idiots that make a virus, and yes you could see his name plastered all over the "gosave" please take care and dont open this, if by any chance it gets in to your photostream or anywhere else, deep clean and then use AdwCleaner thats gets it in the end.

Thank you all so much I really appreciate all the help.

Patty Grin

0 17/10/2014 - 6:37 PM
By pentaxpatty
Help please.

Quote: What a useful thread this is. Bookmarked - just in case. Well done EPZ

How wonderful folk have been here, At last I can open up and not get these GoSave adds and virus that really did stuff the works up

Thank you too GrinGrin

Patty (the baker) x

34 17/10/2014 - 6:33 PM
By pentaxpatty
Help please.

Quote: Good news !!!!!!.Grin......got there in the end !!.GrinGrinGrinGrin

hard going but yes its fixed now.... went to bed very tired. But at least I wasn't laid awake worring about it. GrinGrinGrinGrinGrin

34 17/10/2014 - 6:33 PM
By pentaxpatty
Help please.
A huge thank you to everyone that sent information to help get rid of this GOSAVE I urge you to take care, I have no idea how it got in but now nearly crossed eyed, it has (fingers and everything else crossed gone)
I ran everything and in the end I used AdwCleaner, it did the trick.

Thank you all so much for the help

Patty

34 17/10/2014 - 6:33 PM
By pentaxpatty
Help please.

Quote: It's gone!

AdwCleaner did the trick.

just running this one now. Thank you.
Patty

34 17/10/2014 - 6:33 PM
By pentaxpatty
Help please.

Quote: These malicious programs are difficult to get rid of completely but in the last edition of Computer Active magazine there was an excellent article about this subject.

To remove the program causing your problems go to www.bleepingcomputer.com and click on the tab downloads at the top of the page. On the left of the new window you will see a box headed 'Most Downloaded in Windows' and click on Adwcleaner. This is a portable program designed to remove adware and spyware and all its traces. When downloaded there will appear a window in which you click on one of the tabs (I suggest you start with your browser) and then click on Scan and once that is completed choose Clean and follow the instructions. You should do this for all the tabs (Services, Folders, Shortcuts etc) This will mean rebooting your machine each time and rerunning the Adwcleaner proram but it should clear your machine of any malicious programs.

I hope you can follow all this. Any problems let me know.

The other program you could use from the bleepingcomputer page is Junkware Removal Tool which is 3 intheir list of most downloaded programs.

Hope this helps.

Bill

thank you so much Bill, I couldn't log off here and really I was glad , I dont think I would have been able to get back on, I will look at Beepcomputer today, I dont know how it has got in, but I will follow your instructions. thank you so much Patty

34 17/10/2014 - 6:33 PM
By pentaxpatty
Help please.

Quote: Have you been into the settings page on Chrome and then into 'Extensions'? You may find you can disable the plug in from there - I did get a few weird things happening several months ago that I had no idea of.... I did manage to sort my few issues out though.....

Hi I did manage to do this. Switched off, re booted and yes it came back! Its a nuisance and I guess I will be doing it again today. It stops me looking at the photos. Because a messages comes up that you can't close all very frustrating
But will try and,delete it or disabled it.
Patty

34 17/10/2014 - 6:33 PM
By pentaxpatty
Help please.

Quote: As an aside, would CCleaner work on a tablet?

thank you. I've used it on the laptop. Hopefully it will work otherwise back to computer shop.
Thank you
Patty

34 17/10/2014 - 6:33 PM
By pentaxpatty
Help please.

Quote: Here's a fix which I think would solve your problem, read it carefully though and only follow the instructions when you understand them

http://malwaretips.com/threads/cannot-get-rid-of-go-save-virus.34113/

I will do thank you so much, the page is full of popups, Go Save, and earlier a lot of photos that I know are nothing to do with EPZ
Patty

34 17/10/2014 - 6:33 PM
By pentaxpatty
Help please.

Quote: I've just uploaded an image without any problem, so I don't think it's down to the site.

NO its not the site, I have managed to upload a photo, not the one I wanted to, but earlier a huge message came up telling me I had a trojan and to phone a number for help always so wary of doing this. Thanks for the advice.

34 17/10/2014 - 6:33 PM
By pentaxpatty
Help please.

Quote: Sounds dodgy, I would suggest you scan for virus and malaware.

Neverseen this ever before , might close down and leave it until I can scan it. thanks Ivor.

34 17/10/2014 - 6:33 PM
By pentaxpatty
Help please.

Quote: Sounds dodgy, I would suggest you scan for virus and malaware.

Thank you Ivor, I have done a system recovery, took ages to put a photo on and still got the Go Save add popping up.... thank for for the Scan for virus.

Cheers Patty

34 17/10/2014 - 6:33 PM
By pentaxpatty
"Slick Savings" pop-up ad at bottom of screen
I think I have something simular. Can't upload and I have had to set laptop.back to system restore

5 15/10/2014 - 3:21 PM
By pentaxpatty
Help please.
Unable to upload any photo today, and a message comes up saying to ring a number, a bit reluctant to do this, I have never had a problem uploading a photo before, except when the site is down. Also got adds from GoSave? anyone else had this problem

Be grateful of help please

Patty

34 17/10/2014 - 6:33 PM
By pentaxpatty
Greetings cards
Hello have you tried Snapfish, they do greetings cards, but not cheap, if you want to print a lot.sorry this is all I can think of at the moment.

In Printing | Page: 1, 2, 3
5 13/11/2013 - 7:45 PM
By Sassie
Urgent help needed!
Good luck to you just focus on flowers foget the background. F4 or lower will give you a sharp image on flowers and blur the background, you dont want to spend ages dodged and burning background if you dont need too. Glad to help, best wishes to you Patty

14 14/09/2013 - 3:06 PM
By ddolfelin
Urgent help needed!
Again if you cant move them , ask someone to help with a card at the back of them, or try using your camera that you are familiar with, I wouldnt risk taking a new camera out.

I would boost the ISO up too as high as possible if you havent got an off camera flash you are going to risk blowing the highlights. Shoot for the flowers, keeping the aperture as tight as possible stop it to F4 or lower if you can.. Hope this helps Peter. good luck Patty

14 14/09/2013 - 3:06 PM
By ddolfelin