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Jessops appoint David Adams as new chairman

Jessops appoint David Adams as new chairman - Jessops, the specialist photographic retailer, is pleased to announce that David Adams will join the Board as Executive Chairman with immediate effect.

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Jessops appoint David Adams as new chairmanPress Release:

David Adams, 52, brings extensive retail management and financial experience to the role, gained from over 20 years in retailing, most recently as Deputy Chief Executive and Finance Director of House of Fraser PLC and a non-executive director of Ottakars plc prior to its acquisition by HMV plc. Before joining House of Fraser in 1997, he was Group Finance Director of Asprey plc and before that Finance Director of Texas Homecare. He also spent six years in divisional finance roles within The Burton Group plc, as the Finance Director of Dorothy Perkins and of Top Shop.

Gavin Simonds, who has been Chairman since the flotation of Jessops, steps down from the Board today, the Company having secured David Adams as Chairman before the intended date of Gavin’s retirement at the interim results.

Chris Langley, Chief Executive of Jessops commented: "Gavin has made an enormous contribution to Jessops since the float. The Board and I would like to thank him for this and wish him well for the future. I am delighted that we have been able to secure someone with David’s experience, which represents a strong endorsement of the business. His considerable plc and retail experience at senior levels will be of great benefit to the Board and the business. I look forward to working with him as we tackle the current challenging market conditions."

David Adams said: “I have always had a high regard for Jessops. Although the business has faced very tough market conditions recently, I look forward to working with Chris and the team as we develop and implement our strategy for the future.”


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I worked for Jessops for two years.

In those years, and, more recently, Jessops has been obsessed with introducing more and more cuts, an obsession with company floatation. Result? customer service has been degraded as they try and turn Jessops into what was Dixons. Meanwhile, Dixons, now called Currys digital was doing the complete opposite, by developing instore expertise.

When I worked Jessops, many of the staff were photography students and in some cases, professional photograpahers, or serious or gifted amateurs at the very least. Now, when I go into a branch, they don't know an F-stop from a BUS STOP. Virtually all the 'expertise' has gone.

All the experienced managers are gone.... there are too many quick fixes.

Another HUGE mistake Jessops made was getting rid of the USED EQUIPMENT side of the business. At the branch I worked at, the margin's were healthy, all of the staff authorised to do trade ins had years of experience. As we rarely bought a 'DUD' we rarely sold one! Headoffice made the mistake of not limiting who could buy in used equipment and for years bought in items that were 'unsuitable' to say the least.

In addition, I would say that Jessops lost a fair bit of business as they lost the flexability of being able to take the customer's older equipment in part-exchange.

Big chains like Jessops should put more effort into being like John Lewis, and, in larger stores having proper pro departments rather than 'playing' at it. I will not buy my next pro camera body from a dealer that not onlycan't compete with internet based retailers OR provide the after sales backup that a pro needs....result, you are neither fish nor fowl.

Typical example, six months ago I went into my local branch to order a replacement lens hood, value 20-25. The details were noted and despite numerous visits and phone calls, NO HOOD. Then, a month ago, I go into the SAME branch, they denied taking the order, and, by the way, we (Jessops) will no longer order in accessories under 50.

My message to Jessops management? Either make Jessops a good traditional chain of camera stores or sell it to someone who can.

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Duncan_E 11 201 3 United Kingdom
I used to go into Jessops to have a look at the latest gear and so on, but they have - in the last 5 years - changed to the extent now that the average Jessops branch isn't much more than the photo-processing desk at Boots. So I don't bother anymore.

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