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Adobe


Mike_Smith Plus
12 621 1 United Kingdom
20 Mar 2020 2:47PM
Adobe are giving you 3 months subscription free due to the virus. If you go in to live chat on there site, they will apply it to your account. I have just done it, you then get a e mail to confirm it. Every little helps

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Tianshi_angie 5 2.9k England
20 Mar 2020 2:54PM
Thanks for that Mike - every little helps as someone once said!
saltireblue Plus
9 10.4k 59 Norway
20 Mar 2020 3:20PM
It doesn't appear to be an automatic 3-month payment holiday. This from their chat:


Quote:Q: Does the corporation provide the possibility of deferring payment for the subscription due to the expansion of the coronavirus pandemic? What is Adobe's position on this matter?

A: We understand that these are challenging times for everyone. If you are encountering problems making your membership payment, then please contact our support team directly at https://helpx.adobe.com/contact.html to see what arrangements can be made. Each case will be evaluated on a case by case basis.



Mike_Smith Plus
12 621 1 United Kingdom
20 Mar 2020 3:30PM
They gave me 90 days free Malc, due to the virus. You need to go in live chat though to get it applied to your account
saltireblue Plus
9 10.4k 59 Norway
20 Mar 2020 3:45PM

Quote:They gave me 90 days free Malc, due to the virus. You need to go in live chat though to get it applied to your account

Sounds like they are giving out different answers to the same question, to me...confusing.

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