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Anyone used UKbride online advertising

Londonmackam 10 37
14 Jul 2011 4:47PM
I had a phone call followed by a presentation/sales pitch for online advertising with ukbride.co.uk. The pitch seemed pretty good and polished.

Was wondering if anyone had used this service and what their experiences were.

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muzzeyman 14 293 United Kingdom
14 Jul 2011 5:10PM
I've just signed up to them for a year mate. Like you I had the remote sales pitch slideshow and have to be honest was quite impressed.

The price was cheaper than my current costs to Yell and seem to be much better. I was put in touch with them a from Videographer I've worked with down the years.

I used to buy mailing lists off them a couple of years back.

I'm just hoping that it generates more business for me, I signed up for the 50 mile readius package, so I'll be getting 5o leads a month.

Hope this helps.
ams99 Junior Member 6 65 9 England
14 Jul 2011 8:49PM
I thought this thread was going to be people looking for a woman Tongue
Polo74 5 1
21 Jan 2013 5:14PM
Just been talking to these people today - it it working out??? Really interested to see if they're any good!
4 Nov 2013 5:55PM
I made the tragic mistake of signing up with these charlatans a year ago. Not only did I not receive a single job from it, but it seems I was sold a rolling contract. This means they took a further 238.80 from my bank account without my permission for another years advertising and refused to refund it. They are not only useless, but also have immoral business practices Sad I have spoken to several photographers who also had no business from their investment, one who actually warned me to cancel, but I honestly didn't believe anyone could take my money without my permission. I would strongly advise avoiding them.
thewilliam 9 6.1k
26 Nov 2013 7:05PM
I'd suggest that a google search to learn about their track-record would be a good idea before parting with any money.
peterjones Plus
16 4.7k 1 United Kingdom
27 Nov 2013 7:57AM
UKbride do not have a good reputation amongst wedding photographers; try a search on the SWPP forum if you need proof; in spite of the SWPP site I tried them for a year and ensured that at the outset there was no rolling contract; I did not renew; I gained little from my 12 months except for an outward bound link from their site to mine and a load of "requests" from brides at the bottom end of the market whom if I had clicked on I may have been charged by UKbride for the link.

If you have a rolling contract within your t&c do ensure that you cancel at least a month before renewal.

G'luck, Peter.
thewilliam 9 6.1k
27 Nov 2013 2:24PM

Quote:I'd suggest that a google search to learn about their track-record would be a good idea before parting with any money.

Without first-hand experience, a tentative post wouldn't fall foul of the libel laws! Pay attention to what Peter says because he knows what he's doing.
6 Dec 2013 7:38AM
I signed up for UK bride after numerous email and a lot of sales talk, This is the biggest waste of time and money I have ever come across, They ask you to send brochures to brides apparently interested in you, by the time you have paid for the ad and sent our glossy brochures you are BIG time out of pocket. I got more than 60 requests and only ONE bride ever contacted me, I did lots of work and quotes and got NOTHING, steer clear, don't waste your money, in my opinion do something you are IN CONTROL of, ie. google adwords, only then can you be responsible for your failings!!!!!!!!
footprint 9 1
1 Apr 2014 5:21PM
just hit a huge wall with UK Bride. we firmly believed we had an agreement with them that we would renew on a year by year basis and went so far as to get a stop code from them. In March last year we werent going to renew but they made is very tempting so we did, firmly believing that the stop code was in place we paid the dosh. We paid by credit card, again firmly believing that this would stop them from taking money this year

During the last 12 months we have seen a lot of activity on the account with emails landing most days but not one piece of business from it so we were not going to renew

Beware!! they are claiming that the stop code self destructed at the end of the year even though what we did was a renewal and as we had had confirmation the code was on their system we believed it would be ongoing

we are now taking legal action to see if we can sue
thewilliam 9 6.1k
1 Apr 2014 9:51PM
Many of these companies get a first-rate legal firm to write a contract that's very much in their favour. Businesses don't have any protection against "unfair" terms written into supplier contracts.

Read all the small print before you sue.
Ajay1001 2 2 United Kingdom
3 Jun 2015 6:29AM
I also fell for the sales pitch on this one. There are serious problems with the quality of 'leads' supplied.
These are:
1) Most weddings are between 18 months and 30 months ahead and enquiries are vague.
2) I am suspicious how genuine the enquiries are for this reason: you can reply to all quotes in your area and then probably only 1 in 30 or 40 is actually acknowledged as 'read'. I would have thought that, if the enquiries are serious and genuine, then a higher percentage of dedicated replied would actually be read(!)
3) Several enquiries have come to us for a 'free photoshoot' (a service we do not offer!). To date not one couple has actually turned up for a photoshoot and all attempts to contact their mobiles have failed...
I have cancelled my renewal in writing and had it acknowledged as I cannot trace any business in 9 months to this site. I would strongly advise photographers to steer clear of this company. A complete waste of money.
lordphil 7 1 United Kingdom
29 Nov 2015 9:53PM
I too have been duped in to signing up to UKbride. I have now been a member for 9 months and got over 200 quote requests. So far, not a single one of them has responded or booked their wedding with me. I would have thought that I would have least had one or two show interest. I am really not sure what to think of Ukbride......is it a scam or what ?
Ajay1001 2 2 United Kingdom
29 Nov 2015 11:17PM
I used UK bride for a year and agree with the majority of posts on this company. My biggest problem was with the quality of the leads supplied. Really poor and I saw No direct business from them in 12 months. - And yes, you do have to email and telephone them well in advance to stop them taking another year's money up front. Recommendation -avoid!
20 Dec 2015 10:41AM
I have used UKbride for almost two years. The second year came about due to the rolling contract which I told them at the outset I didn't agree to and would not signup with this in place. I put it in a confirmation email before paying my money and had an agreed response the auto enrolment would not happen without clarification. They then auto enrolled me and took a further 200+ without me knowing. I argued with them and they said they had notified me one month before the contract ended via an email, to confirm I still wanted to cancel, or the rolling contract would be reinstated. This was not what was agreed and I couldn't find this email from them nor would they refund my money.
I didn't want to sign up again as I had zero business from the first year subscription.
Since I had got stuck with a second year's subscription I decided to go all out this time. I upgraded and paid for a far larger radius and phone leads and an email campaign automatically sent on your behalf each month by UKbride plus I offered the free pre-wedding shoot. I have been using MailChimp to monitor my emails and get some analytics on them. I also don't phone the brides from the phone leads, but text them all first using TextMagic offering a link to my brochure and asking if I can call to discuss. Basically so far, I have found it is a waste of my time and money.
To date I have had no business at all from my campaigns. I have three brides who have taken the pre-wedding shoot, but their wedding dates are so far in the future, they are not looking to book a photographer yet. Responses I do get, which are seldom to be honest, often say they have a photographer already, which is surprising as I email them within days of receiving the list; or they say they have never requested my information etc. Some have been angry in the past when I phoned as they say they never gave permission for their number to be given out - hence the text first now. I have left voicemails with some leads and never received a single response.
Yesterday I sent my latest email to the current 466 "brides" I have accumulated from the monthly lists. I received just one response from a bride and again that was to say she already had a photographer. More interesting though, was the response from a photographer who was unhappy with UKbride, after receiving a lead from a bride who lived in his street. He knocked on her door and spoke to her about her needs and what she believed she had signed up etc. She was not a relevant bride for him and she was even shocked to find out her personal information was being disclosed by UKbride. Andrew has now signed up with UKbride as a bride, to monitor their marketing strategies etc. He kindly informed me he had not requested any information from me. This would be contrary to the information UKbride give me when they say they can supply high quality relevant leads.
In short, think more than twice before signing up to UKbride - be prepared for a lot of work, for what in my case and many others on this forum alone, would appear to be no business. I have not posted out a single glossy brochure which is a bonus as I would then be even further out of pocket. Be very careful of the rolling contract, be careful of UKbride period!

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