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Being Logged Out of Ephotozine


peterkin Avatar
peterkin 19 689 England
25 May 2021 7:27PM
For maybe the past three weeks, just occasionally as I'm going through the photo gallery voting and commenting, on a number of occasions the website has suddenly logged me out. On three occasions as I have been going through the process of uploading a photo, when I finally click to upload, I find I'm suddenly logged out. Shucks I say to myself. Ha ha. It's trivial really and I'm not frustrated about this but just wonder if it happens to anyone else, or is it maybe some cause other than this website. I know some websites log you out if there's inactivity for a time but that isn't the case here.

Peter
saltireblue Avatar
saltireblue Plus
13 14.5k 89 Norway
25 May 2021 7:35PM
Peter, I'll flag your post for the attention of IT and they will probably respond here in the thread.
peterkin Avatar
peterkin 19 689 England
25 May 2021 7:38PM
Thank you. It's no big deal but I just wonder about the cause. Ha ha. It hasn't happened at all today.

Peter
pablophotographer Avatar
pablophotographer 12 2.2k 450
26 May 2021 8:07AM
It has happened to me as well. I had reported it suggesting a "warning message" in a pop-up window prior to site logging off users. I was told by staff and others that EPZ does not log off due to "inactivity". Most likely it was down to internet disconnection I was told.
rick Avatar
rick Plus
10 507
26 May 2021 8:13AM
Hi Peter,

Please try clearing your cookies for ePHOTOzine, it could be a case they've become corrupt or unstable.

Not sure which browser you're using, but a quick Google search will show you how to clear cookies for a single site for the browser you are using, so you don't lose your logins to other places.

Hope this helps.

Rick

peterkin Avatar
peterkin 19 689 England
26 May 2021 8:42AM
Thank you for the advice, Rick. I use Microsoft Edge and I've cleared the cookies so will see how I go on. Thanks again. Smile

Peter
ChrisJP Avatar
ChrisJP 15 2.1k Wales
26 May 2021 10:11AM
I had an email the other day telling me that I hadn't logged in for a while despite the fact that I look on here every day, then I've opened the site this morning to find that I've been logged out.
rick Avatar
rick Plus
10 507
26 May 2021 10:15AM
Thanks Chris, something we're currently looking into the reminder email.
peterkin Avatar
peterkin 19 689 England
29 May 2021 3:28PM
I haven't had a problem for a few days since I deleted the cookies as Rick suggested so maybe that was the problem - or some other cause that has now been rectified. Whatever, it seems unlikely to have been a fault with Ephotozine.

Peter

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