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CHRISB911 14 54 1
15 Jul 2009 6:21PM
anyone on here had any dealings with this company just checking before buying
Henchard 16 2.7k 1 United Kingdom
15 Jul 2009 6:28PM
No dealings other than wandering into their shop but they are well known suppliers in the photographic world.
pcheywood 15 1.3k England
15 Jul 2009 6:28PM
Calumet are long established, in any dealings I have had with them they have been excellent.
skydivemike 15 47 Northern Ireland
15 Jul 2009 6:37PM
I use the Belfast store all the time. Not the cheapest but their customer care is excellent.

User_Removed 18 2.8k 11 United Kingdom
15 Jul 2009 6:44PM
Top dealers.
You won't have a problem with them.
Very professional set up.
mad-dogs 18 2.2k England
15 Jul 2009 7:29PM
over 25 years in all... since the days they were Keith Johnson, Pelling & Cross Smile
Never had any problem with them
stevemelvin 15 675 2 United Kingdom
15 Jul 2009 7:43PM
They are generally very good. Nothing to worry about.

The only problem I've ever had is that they have sent me the wrong item via mail order a couple of times. But each time they've sent me the correct item as soon as I phoned to let them know and (this is the best bit) told me to keep the incorrect items as compensation for my trouble! Can't say fairer than that, especially as they weren't trivial items (a Lastolite triflector and a lightcube/tent thingy).

Steve Smile
loweskid 19 2.0k 1 United Kingdom
15 Jul 2009 8:59PM
Yes, I agree with all of the above. They are pro dealers so their prices reflect this.

The only problem I ever had with them was when I bought a miniature focussing spotlight. There was no mention in their catalogue, or on the box, that it was 110v. Fortunately I checked the bulb (in order to get a spare) before I plugged it in, otherwise I could have got a much brighter light than I anticipated, albeit not for very long I expect..!. The fitting was rated at 110v maximum so I couldn't change the bulb and had to buy a 240-110v transformer. I emailed them about it but never got a reply, though the spotlight wasn't in the next catalogue.

You probably didn't need to know all that... Smile
fotobugg 12 13 United States
19 Jul 2009 10:36PM
Sure, I shop at the Los Angeles store quite often. Very professional with lotsa know how, I would highly recommend them.
peterjones 19 5.1k 1 United Kingdom
20 Jul 2009 7:51AM
same here; Calumet is a very professional company to deal with in my experience; right at the other end of the scale of professionalism compared to one or two others currently being debated about on the forums.
park my ferret 17 1.0k United Kingdom
20 Jul 2009 1:49PM
I always try and use them nowadays - I use the birmingham branch - the customer service you get far outweighs any slightly higher price that you may pay.

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