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Calumet
I use the Belfast store all the time. Not the cheapest but their customer care is excellent.
Mike
Mike
Top dealers.
You won't have a problem with them.
Very professional set up.
You won't have a problem with them.
Very professional set up.
They are generally very good. Nothing to worry about.
The only problem I've ever had is that they have sent me the wrong item via mail order a couple of times. But each time they've sent me the correct item as soon as I phoned to let them know and (this is the best bit) told me to keep the incorrect items as compensation for my trouble! Can't say fairer than that, especially as they weren't trivial items (a Lastolite triflector and a lightcube/tent thingy).
Steve
The only problem I've ever had is that they have sent me the wrong item via mail order a couple of times. But each time they've sent me the correct item as soon as I phoned to let them know and (this is the best bit) told me to keep the incorrect items as compensation for my trouble! Can't say fairer than that, especially as they weren't trivial items (a Lastolite triflector and a lightcube/tent thingy).
Steve
Yes, I agree with all of the above. They are pro dealers so their prices reflect this.
The only problem I ever had with them was when I bought a miniature focussing spotlight. There was no mention in their catalogue, or on the box, that it was 110v. Fortunately I checked the bulb (in order to get a spare) before I plugged it in, otherwise I could have got a much brighter light than I anticipated, albeit not for very long I expect..!. The fitting was rated at 110v maximum so I couldn't change the bulb and had to buy a 240-110v transformer. I emailed them about it but never got a reply, though the spotlight wasn't in the next catalogue.
You probably didn't need to know all that...
The only problem I ever had with them was when I bought a miniature focussing spotlight. There was no mention in their catalogue, or on the box, that it was 110v. Fortunately I checked the bulb (in order to get a spare) before I plugged it in, otherwise I could have got a much brighter light than I anticipated, albeit not for very long I expect..!. The fitting was rated at 110v maximum so I couldn't change the bulb and had to buy a 240-110v transformer. I emailed them about it but never got a reply, though the spotlight wasn't in the next catalogue.
You probably didn't need to know all that...
same here; Calumet is a very professional company to deal with in my experience; right at the other end of the scale of professionalism compared to one or two others currently being debated about on the forums.
I always try and use them nowadays - I use the birmingham branch - the customer service you get far outweighs any slightly higher price that you may pay.
