Can anyone help please

gregbarker 13 4 United Kingdom
23 Sep 2007 8:40PM
I have a photosmart 7960 printer great pictures when i print on plain paper but as soon as i print on photopaper the image turns red , I have tried different makes of photopaper but same result ,I use a mac and have tried all the usual calibration and settings but no change,Could someone please help it is driving me nuts.

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cantona43 Plus
14 928 4 United Kingdom
23 Sep 2007 10:09PM
Are you using original ink and paper as using compatibles is one of the main causes of this also do a head clean after using plain paper this sometimes works hope this helps
strawman 16 22.1k 16 United Kingdom
23 Sep 2007 10:38PM
I would first check whether the printing program is sending the image is a special colour space. try printing from a word processor as well as a photo editor program for example.

Next I would check for new printer drivers, and I would crawl through all the printer menu's checking it knows the paper and ink combination you are using.

I would be tempted to play with the printer ink settings and turn down the red.

Finally you could print a test image and send it off to be colour profiled.

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