Can?t download pics

Did you have this problem before? Try sending them by email. The photos on the Samsung have a little icon underneath each picture when it is on the screen on its own three tiny circles in a v shape turned on its side anf connected by lines. Tap on this and you willbe given a choice if where to send it. I choose 'Mail' and my email address on my computer. type the subject and then Tap on the arrow top right of the screen and it will go into your inbox of your email account. you can then open it with photographic software like PS.