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cannot see canon 5dsr cr2 raw image in my computer windows 7 folders

Andy_brown 4 14 England
12 Aug 2017 2:59PM
Hi, just been using my Canon 5DSR for the first time, I have sorted Photoshop so can see images there and work them etc However when I copy files to a selected folder i cannot see the actual image just a CR2 Logo!. Had a look on the web but cannot see if there is an update for win7 (codec) that supports this latest camera any thoughts? I am currently capturing RAW & JPG so I can sort them next to each other to view but not very efficient way of doing it. Help appreciated



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Niknut Plus
8 1.8k 76 United Kingdom
12 Aug 2017 5:32PM
I'm not familiar with your camera, but I shoot all my stuff in 'RAW' mode on my Canon camera, which
creates CR2 files........( I still use Windows 7).Smile

I download my images to Adobe Bridge, which has a facility to convert to DNG format during download ?

It doesn't answer your problem, but it's an alternative way of getting them on your computer, & DNG
files can be read & opened up in Photoshop easily !!
rambler Plus
9 963 17 England
12 Aug 2017 7:29PM
I always save my processed files as Tiff files which are viewable in windows software, CR2 can only be read by Photoshop or Canon software

12 Aug 2017 7:48PM
I use windows 8.1 and i can view CR2 files in picture viewer. I think there is a codec available from Microsoft. Not sure if it's available for win7 though.
dark_lord Plus
14 2.1k 537 England
12 Aug 2017 7:51PM
As Niknut says, try Adobe Bridge as it's a free download and should display your RAW images as thumbnails.
LesleyJ 11 236 England
12 Aug 2017 10:03PM
I have a 5d mark iv and windows does not have a codec for that so I cannot see the files in windows explorer. I have the default programme set to open raw files as adobe bridge so when I see the raw file its show the bridge logo not the cr2 logo.
I have downloaded a work around called fast picture view , it cost about 8 not I can see the raw thumbnail images in windows.
Philh04 Plus
12 1.6k United Kingdom
13 Aug 2017 8:49AM
I am not a Windows user but have fond memories of Faststone image viewer from the days that I was. Will the latest version of that app display your raw files? Best of all it is free....
Andy_brown 4 14 England
14 Aug 2017 11:01AM
Thanks all, I have downloaded as you recommended Phil Faststone image viewer and will certainly suffice until windows update the coded (if ever) for the camera raw images, I will continue to record doth RAW & JPEGS though.

psiman 14 572 Wales
15 Aug 2017 12:24PM
Have you tried SageThumbs? It's a free Windows Explorer extension that allows you to preview RAW files. Works for me.


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