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Canon 9000pro printer. Colour Cast

danbrann Plus
13 636 17
11 May 2010 10:47AM
My printer was going along fine with all colours etc spot on. I changed an ink cartridge then all went wrong.I get an awful blue/green cast which I cannot rectify.I have Aligned the heads,done nozzle checks etc all in vain. I have used a tremendous amount of ink and paper trying to rectify this. Any ideas or suggestions?

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kaybee Plus
13 5.6k 25 Scotland
11 May 2010 11:42AM
Are you using original Canon inks?
Compatable inks (even from the same source) can differ slightly
danbrann Plus
13 636 17
11 May 2010 1:48PM
Thank you, Sorry I meant to say I was using compatables and that I am still able to produce good black and white prints.
canon_stu Plus
14 140 4 England
11 May 2010 11:19PM
I use a canon ix4000 and tried compatibles about a month ago, the colours all went to hell and i went back out and bought originals and everything is strait back to normal, the compatibles are not worth the hassle.
danbrann Plus
13 636 17
12 May 2010 8:49PM
Present position is that I contacted the ink retailer who asked be to return partially used inks, they would offset the price of those against genuine canon inks and give me A packet of 25 sheets of good quality photo paper for my troubles. Top marks to Premier-inks.
User_Removed 10 2.2k 3 United Kingdom
12 May 2010 10:13PM
Would be interested to know what series of inks you were using. I had problems with Cyan a while back and it turned out the printer firmware was more recent than the manufacture series of the cartridges, which were series 2. Quite old now. The series number is the first digit in the number in the grey box on the bottom of the box. I'm using series 8 inks at the moment.
danbrann Plus
13 636 17
13 May 2010 1:55PM
Sorry Chris as I sent all the inks back so I do not have any record of what series they were.
User_Removed 10 2.2k 3 United Kingdom
13 May 2010 2:51PM
No problem. It's worth bearing in mind that older series cartridges can cause problems and being able to see what you're buying beforehand can help. The whole episode was very revealing as the field engineer who came out to fix the problem didn't know about the issue until he spoke to the Canon support engineer over the phone. I don't believe it's been widely publicised.
danbrann Plus
13 636 17
13 May 2010 7:14PM
Cheers Chris.
danbrann Plus
13 636 17
20 May 2010 1:01PM
An update on printing colour cast.
I returned all the jettec compatible inks,got a credit note on them all plus a box of ilford Galerie paper and ordered Canon original inks. The result perfection..at least on my test print.So hope fully that is that and I have learned a lesson. quality doe not come cheaply.

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