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Dead Digiwallet.


ianbutty 20 10 1 United Kingdom
22 Apr 2005 2:15AM
Let me start by saying that this is my own fault.

Yesterday I took my Nixvue Vista appart so I could put the HDD in my laptop for a test to see if the laptop would recognise large disks. (Which it did after a BIOS upgrade).

As I'd got a lot of junk on the digiwallet, I took the opportunity to reformat the disk before returning it to the Nixvue. According to everything I've read it uses FAT32 so there shouldn't be any problem. Unfortunately, I think the disk must have had a non standard MBR or hidden partition or something and the digiwalet just will not recognise the disk now.

I've emailed Nixvue support, upgraded the BIOS but so far no joy. Anyone got any other suggestions? Or know of any companies that can do this sort of repair?

Regards,
Ian M Butterfield
dicko58 17 6
22 Apr 2005 6:58AM
You should be able to recover the formatted disk, using specialist recovering software (names of which im not sure). It may just be worth a try.
UserRemoved 17 6.2k 1
22 Apr 2005 8:20AM
Well, looking at the Nixvue site, they imply that you can format with no problems. Guess its worth double checking that it is formatted as FAT32, otherwise the ball's in Nixvue's court!
kit-monster 18 3.7k 2 Singapore
22 Apr 2005 8:32AM
I've been doing so searching and found stories of people upgrading the drive - it's just a laptop drive after all. So, either wait for a reply from support or try reformatting - the full format, not the quick one.
ianbutty 20 10 1 United Kingdom
22 Apr 2005 8:35AM

Quote:Well, looking at the Nixvue site, they imply that you can format with no problems.


Yup that was the conclusion I came to too.... just before I formatted it. If they would reply to my email I might know a little more.

I strongly suspect there was some hidden partition on the disk containing some software. I ran the firmware upgrade to see if that helped. After succesfully upgrading the firmware it came up with an message saying "updating software" tried to access the disk and fell over. If that is the case, I've got the tools to recreate it, but I just don't know what size it needs to be or whether there are any special charictaristics it should have. :-(
ianbutty 20 10 1 United Kingdom
22 Apr 2005 8:38AM

Quote:I've been doing so searching and found stories of people upgrading the drive - it's just a laptop drive after all. So, either wait for a reply from support or try reformatting - the full format, not the quick one.


kit-monster,
Could you let me have the links to those stories? I want to see if I can contact anyone who has done the upgrade to ask for advice.
Thanks,
Ian.
UserRemoved 17 6.2k 1
22 Apr 2005 8:41AM
Wonder if its trying to update the firmware from a file on the H/D - there was some mention, I seem to recall, tho' think it should come back with 'not found' or similar. Might be worth extracting the firmware file and copying it onto the H/D
ianbutty 20 10 1 United Kingdom
22 Apr 2005 8:48AM

Quote:Wonder if its trying to update the firmware from a file on the H/D - there was some mention, I seem to recall, tho' think it should come back with 'not found' or similar. Might be worth extracting the firmware file and copying it onto the H/D

The firmware update was from the CF card. And it definately worked (the nixview is now reporting the later version number). It realy does look as though it was a second stage to the process.

If I don't hear back from nixview soon I might just try creating two partitions and seeing if that helps.
ianbutty 20 10 1 United Kingdom
26 Apr 2005 4:02AM
Well, it's working again - at last!

I had a reply from Nixvue who gave me details on how to format the disk... by pressing buttons on the digi-wallet. (Boy, am I glad I never hit the keys in that order accidently!).

The format failed... which proved that the device wasn't seeing the disk. Took it appart to find that when you slot the disk into the device using the guide, it neatly puts the conector pins in the wrong sockets!

After a lengthy process of putting the machine back together a different way (not using their guide to slide the disk into place) I now have a working digi-wallet.... and as a bonus I've got four screws left over!
UserRemoved 17 6.2k 1
26 Apr 2005 4:06AM
Ahh, but by their logic two wrongs make a right! Smile
(Drat! You edited the 2nd wrong out!)

Glad its working again - and spare parts, as well!

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